Published by Lippincott Williams Wilkins on Oct 4, 2024

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Why should I report an Issue with Lippincott Nursing Advisor?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Lippincott Williams Wilkins to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Lippincott Nursing Advisor Customer Insights

1. This is part of my tuition costs!I use it for my job as a faculty and it will not recognize me so I can use this in clinical with my students very disappointed.Was great until it stopped working.

2. otherwise it's a very helpful app.I downloaded this because I'm having trouble accessing the paid version on my laptop.

3. Downloaded and when app opens all i get is a frozen screen that says lippincottLast update killed it.

4. The free version is basically useless unless you only really want to know about the disease processes behind myocardial infarction, pediatric pneumothorax, and nothing else.

5. This app is awesome, great for nursing students.Doesn't work.

6. was working for a year..hasn't worked the last couple days.

7. The paid version is excellent and essential to my coursework.

8. No bringing big books and good nursing care plans.

9. says there was an update April 29th so I have had issues since then.

10. And my institution doesn't have its own login so it didn't help anyway.

11. just freezes on the "lippincott advisor" screen.

Steps to Troubleshoot & Fix Lippincott Nursing Advisor Issues

1. Fix Lippincott Nursing Advisor Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Lippincott Nursing Advisor: Restarting the app will resolve most errors.
  2. Update the Lippincott Nursing Advisor App. Here is how:
    1. On Android goto PlayStore » Search for "Lippincott Nursing Advisor" » Open Lippincott Nursing Advisor » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Lippincott Nursing Advisor » click "UPDATE".
  3. Clear Lippincott Nursing Advisor app cache: Clearing cached data will force your app to retrieve the latest data directly from Lippincott Nursing Advisor servers.
    1. On Android, goto Settings » Apps » Select "Lippincott Nursing Advisor" » click Storage » click "Clear Cache".
  4. Check Lippincott Nursing Advisor app permissions. If any of these permissions required to use your device's features are disenabled, Lippincott Nursing Advisor might not work.
  5. Uninstall and reinstall Lippincott Nursing Advisor. If nothing else has worked, completely uninstall Lippincott Nursing Advisor then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Lippincott Nursing Advisor not working


2. Fix Lippincott Nursing Advisor Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Lippincott Nursing Advisor be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Lippincott Nursing Advisor not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Lippincott Nursing Advisor may not be able to connect to the Internet when running in the background.

Reported Issues

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