Contact NurseGrid Customer Service

Why chat with our AI NurseGrid Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of NurseGrid.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. This makes it extremely inconvenient to share my work schedule and this is really unacceptable for me.As of the time of this review, I cannot delete multiple events, the app crashes randomly, and every time I add new events and sync with my Google calendar it creates a whole new calendar.

2. When I enter my schedule, I would like to be able to delete multiple days at once and in general do every feature multiple days at a time, without the calendar reverting back to todayThis app is great.

3. Multiple situations where I can't pull up my schedule to share (e.g. Underground, subway, certain parts of my hospital with no reception)This app is fine in general but the following has always been frustrating for me: Every time it refreshes, my screen goes dark or I have to in any way open up again it reverts back to the current month.

4. When you need to switch between calendar apps, because it never imports to Google, that 20 to 30 seconds is an eternity when trying to schedule appointments.

5. I uninstalled and reinstalled and then I was able to use the app again to put in my next schedule, but now it won't sync properly to Google calendar.

6. This might take slightly more time using Google calendar, but I'm starting to think it'd be a better solution.Overall a good app, especially if your coworkers/friends use it.

7. Why does it take 20 to 30 seconds to open the app? I tap the app icon and just sit on a blank screen, when the calendar finally displays it clears all data for like 2 seconds and comes right back.

8. That is, you must be on data or wifi to even look at your calendar; if offline, the app will load a white screen and "internet connection is off".

9. So, as of now, the only thing is seems good for is easily selecting which days you work and sharing that schedule with other app users.

10. I wish it could mash with my Google calendar or have its own calendar widget.

11. The absolute worst about this app is that it requires an internet connection to load when it's just a glorified calendar.

1. Fix NurseGrid Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart NurseGrid: Restarting the app will resolve most errors.
2. Update the NurseGrid App. Here is how:
   1. On Android goto PlayStore » Search for "NurseGrid" » Open NurseGrid: Nursing Calendar » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NurseGrid » click "UPDATE".
3. Clear NurseGrid: Nursing Calendar app cache: Clearing cached data will force your app to retrieve the latest data directly from NurseGrid servers.
   1. On Android, goto Settings » Apps » Select "NurseGrid: Nursing Calendar" » click Storage » click "Clear Cache".
4. Check NurseGrid app permissions. If any of these permissions required to use your device's features are disenabled, NurseGrid might not work.
5. Uninstall and reinstall NurseGrid. If nothing else has worked, completely uninstall NurseGrid then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing NurseGrid not working

2. Fix NurseGrid Server issues & Internet Connection

1. Check network connection: An unstable Internet will make NurseGrid be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to NurseGrid not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, NurseGrid may not be able to connect to the Internet when running in the background.