Published by DjApp World on Sep 2, 2024

Report an issue with Pill Identifier and Drug Info.
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Why should I report an Issue with Pill Identifier and Drug Info?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of DjApp World to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Pill Identifier and Drug Info

1. The Pill Identifier tool is of great help, it helps identify a medicine by Imprint, drug name, Shape or Color.

2. Drug Search offers you information about 50,000 + drugs, and lets you search a drug by its brand name or manufacturer name.

3. Do not disregard or delay in getting professional medical advice due to any information you have obtained from this app.

4. The features and content of this app, are not meant to be a substitute for professional medical advice, treatment or diagnosis.

5. We need access to your location to allow search nearby doctor.

6. This Service is designed for use by consumers in the United States.

7. By using this app, you must read the following terms.

8. The publisher, authors, or any third party data providers associated with this app do not have any responsibility for the use of the information provided in this app.

Pill Identifier and Drug Info Customer Insights

1. Really great pill identifier app.The drug interaction checker help to me check interactions between drugs.Very very easy to use App.cero stars .garbage. full of comercial adds and cropIt's a good thing to use when you need to know More about your meds.Was able to find the identity of the field and description.

2. DO NOT TRUST THIS APP IN ANY WAY SHAPE OR FORM.Would not find any information on every pill I tried and after 10 times not found on 10 different meds, you pill identifier needs work, I ended up uninstalling out of frustration.I looked up all of my meds.

3. I highly recommend downloading Pill Identifier if you want to take control of your own healthcare.I have attempted several times to download the app but nothing happens.

4. The ONLY pill it could identify was in the "most common prescribed" Zestoretic, also misidentified T3 as dexamethasone, couldn't even identify Ambien.

5. I love this app! It's so convenient when I'm on the go and need to identify a pill quickly.

6. The user interface is simple and easy to navigate.

7. What's up with that? I've been waiting for over 10 minutes now and nothing, nothing but "PENDING".

8. It just continually says "PENDING".

9. Love this app so far! Very pleased with it.

10. I give up and look for something else.ADS ADS ADS ADS AND AN EPIC FAILURE.

Steps to Troubleshoot & Fix Pill Identifier and Drug Info Issues

1. Fix Pill Identifier and Drug Info Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pill Identifier and Drug Info: Restarting the app will resolve most errors.
  2. Update the Pill Identifier and Drug Info App. Here is how:
    1. On Android goto PlayStore » Search for "Pill Identifier and Drug Info" » Open Pill Identifier and Drug Info » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pill Identifier and Drug Info » click "UPDATE".
  3. Clear Pill Identifier and Drug Info app cache: Clearing cached data will force your app to retrieve the latest data directly from Pill Identifier and Drug Info servers.
    1. On Android, goto Settings » Apps » Select "Pill Identifier and Drug Info" » click Storage » click "Clear Cache".
  4. Check Pill Identifier and Drug Info app permissions. If any of these permissions required to use your device's features are disenabled, Pill Identifier and Drug Info might not work.
  5. Uninstall and reinstall Pill Identifier and Drug Info. If nothing else has worked, completely uninstall Pill Identifier and Drug Info then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pill Identifier and Drug Info not working


2. Fix Pill Identifier and Drug Info Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pill Identifier and Drug Info be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pill Identifier and Drug Info not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pill Identifier and Drug Info may not be able to connect to the Internet when running in the background.

Reported Issues