Published by Lippincott Williams Wilkins on Oct 4, 2024

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Why chat with our AI Lippincott Procedures Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Lippincott Procedures.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. I feel like the original version was really good and every update since it's just gotten worse and worse.Consistently having freezing issues or issues with content not being loaded in a timely manner or not being loaded at all.

2. Content is fine.The app is informative it is a go to for nursing and medical knowledge, BUT it is to laggy..maybe if you could fix that I'll rate it 5...Thank you for this appIt constantly freezes, can not complete any assignments that my employer has assigned.

3. Also some procedures that are yet to be encountered can be easily browsed.Unfortunately, the pictures do not show with me, and also the explanation boxes larger than the mobile screen is just a good only in browser, such as FirefoxConstant freezing on the tablet I use and failing to load my procedures.

4. Restarts videos repeatedly so that you have same video going at same time in different places.Difficult to search and find assignments.

5. However, when it does not want to work or let you complete the class that you need to complete... it just continuously crashes.

6. End up having more luck on an iOS device rather than this android device which has been issued by my employer.

7. My employer also uses this app therefore I must use.Easy to use and very informative.

8. Helpful enough to be updated on routine procedures commonly used on a daily basis.

9. Not user intuitive.Very helpful in my job! Excellent materials and up to date informations.

10. It appears to have nice concept if it would just work.App is glitchy.

11. When the Lippincott system works well, it works very well.

Steps to Troubleshoot & Fix Lippincott Procedures Issues

1. Fix Lippincott Procedures Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Lippincott Procedures: Restarting the app will resolve most errors.
  2. Update the Lippincott Procedures App. Here is how:
    1. On Android goto PlayStore » Search for "Lippincott Procedures" » Open Lippincott Procedures » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Lippincott Procedures » click "UPDATE".
  3. Clear Lippincott Procedures app cache: Clearing cached data will force your app to retrieve the latest data directly from Lippincott Procedures servers.
    1. On Android, goto Settings » Apps » Select "Lippincott Procedures" » click Storage » click "Clear Cache".
  4. Check Lippincott Procedures app permissions. If any of these permissions required to use your device's features are disenabled, Lippincott Procedures might not work.
  5. Uninstall and reinstall Lippincott Procedures. If nothing else has worked, completely uninstall Lippincott Procedures then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Lippincott Procedures not working


2. Fix Lippincott Procedures Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Lippincott Procedures be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Lippincott Procedures not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Lippincott Procedures may not be able to connect to the Internet when running in the background.

Reported Issues

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