Published by MobiSystems

Report an issue with Common Symptom Guide.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Common Symptom Guide?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MobiSystems to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Common Symptom Guide image 1 contact Common Symptom Guide image 2

Common Symptom Guide Customer Insights

Steps to Troubleshoot & Fix Common Symptom Guide Issues

1. Fix Common Symptom Guide Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Common Symptom Guide: Restarting the app will resolve most errors.
  2. Update the Common Symptom Guide App. Here is how:
    1. On Android goto PlayStore » Search for "Common Symptom Guide" » Open Common Symptom Guide » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Common Symptom Guide » click "UPDATE".
  3. Clear Common Symptom Guide app cache: Clearing cached data will force your app to retrieve the latest data directly from Common Symptom Guide servers.
    1. On Android, goto Settings » Apps » Select "Common Symptom Guide" » click Storage » click "Clear Cache".
  4. Check Common Symptom Guide app permissions. If any of these permissions required to use your device's features are disenabled, Common Symptom Guide might not work.
  5. Uninstall and reinstall Common Symptom Guide. If nothing else has worked, completely uninstall Common Symptom Guide then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Common Symptom Guide not working


2. Fix Common Symptom Guide Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Common Symptom Guide be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Common Symptom Guide not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Common Symptom Guide may not be able to connect to the Internet when running in the background.

Reported Issues