Contact Medscape CME & Education Customer Service

Why should I report an Issue with Medscape CME & Education?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of WebMD, LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. After completing the activity it only displays my certificate in cme tracker menu but there is no option how to print or download itApp fails to load one or more questions at the bottom and you can't finished.

2. Please fix ASAP! *** Fellow users in the mean time download main Medscape app for CMEs***i tried a lot to print my certificate or to download it anyway to my phone from this app but failed.

3. but where? only God knows!20NOV2020 2147UTC Bottom border of app states 'Service unavailable' with a retry option.

4. Update: After 3 days, customer service replied to my email, and my CEs showed up in the Activity Tracker.

5. PLEASE FIX THE PROBLEM.After multiple attempts for a week or so I continue to get the "service unavailable" notice.

6. but i just couldn't download the slides, it showed downloading, then every time i try again it shows "file already exists".

7. Keeps saying service unavailable.

8. I'm sticking with the website.the app seems good but i can't download any slide, it's pretty frustrating.

9. I would have taken screenshots of each certificate as I completed each course but the certificate does not display properly in the app.

10. The service was unavailable yesterday as well.

11. No more wasting time for CME at boring dull hosted events.1Application not opening.

1. Fix Medscape CME & Education Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Medscape CME & Education: Restarting the app will resolve most errors.
2. Update the Medscape CME & Education App. Here is how:
   1. On Android goto PlayStore » Search for "Medscape CME & Education" » Open Medscape CME & Education » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Medscape CME & Education » click "UPDATE".
3. Clear Medscape CME & Education app cache: Clearing cached data will force your app to retrieve the latest data directly from Medscape CME & Education servers.
   1. On Android, goto Settings » Apps » Select "Medscape CME & Education" » click Storage » click "Clear Cache".
4. Check Medscape CME & Education app permissions. If any of these permissions required to use your device's features are disenabled, Medscape CME & Education might not work.
5. Uninstall and reinstall Medscape CME & Education. If nothing else has worked, completely uninstall Medscape CME & Education then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Medscape CME & Education not working

2. Fix Medscape CME & Education Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Medscape CME & Education be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Medscape CME & Education not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Medscape CME & Education may not be able to connect to the Internet when running in the background.