Published by WebMD, LLC on Mar 1, 2024

contact WebMD Baby Chat with our AI-based WebMD Ba Support
Avatar
Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with WebMD Ba?



characters left:

Why chat with our AI WebMD Ba Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of WebMD Ba.
  3. Skip support wait times and emailing back and forth. Get help immediately.

contact WebMD Baby image 1   contact WebMD Baby image 2


What users are saying

1. Tried sending multiple invites - doesn't work still! 3) I am unable to upload my baby's pic in the profile section.

2. Kinda useless when the reset password doesn't work and the contact us link is a dead end page that doesn't exist, and there's no other way to contact any support.

3. I've been using it for 10 months and I'm switching because it gets me so frustrated.this app initially worked well, but once we had over 1,000 photos for our first child and we added our second child we started having tons of issues.

4. 4) I am unable to read the articles completely as it doesn't scroll all the way to the bottom of the page .The app worked great for several months but now it won't even open.

5. I got an email with the invite but clicking on 'Accept invite' link in the email doesn't work.

6. Tried contacting app developers using the email on the app but that doesn't work either.

7. 2) My husband added a new baby in his app and sent me the collaborator invite to be able to edit/update the baby details.

8. Even less helpful.Syncing is currently working but the Android version does not allow the addition of bottle or formula feeds, it will just leave the consumed quantity at 0.0 Oz regardless of what you enter.

9. love the easy to use tracking section of this app to keep up with when baby fed and how much sleep she is getting.

10. the articles and baby tips are nice, and there's lots of information that can be searched.

11. Half the time the app lags or doesn't save my information I put in.

Steps to Troubleshoot & Fix WebMD Ba Issues

1. Fix WebMD Ba Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart WebMD Ba: Restarting the app will resolve most errors.
  2. Update the WebMD Ba App. Here is how:
    1. On Android goto PlayStore » Search for "WebMD Ba" » Open WebMD Baby » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WebMD Ba » click "UPDATE".
  3. Clear WebMD Baby app cache: Clearing cached data will force your app to retrieve the latest data directly from WebMD Ba servers.
    1. On Android, goto Settings » Apps » Select "WebMD Baby" » click Storage » click "Clear Cache".
  4. Check WebMD Ba app permissions. If any of these permissions required to use your device's features are disenabled, WebMD Ba might not work.
  5. Uninstall and reinstall WebMD Ba. If nothing else has worked, completely uninstall WebMD Ba then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing WebMD Ba not working


2. Fix WebMD Ba Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make WebMD Ba be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to WebMD Ba not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, WebMD Ba may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!