how to delete WebMD: Symptom Checker account

How to Delete WebMD Completely

Published by WebMD, LLC | Updated: Sep 29, 2022

Learn how to delete your WebMD: Symptom Checker account, your personal data and also delete the WebMD app if you have it installed on your Iphone, Ipad or Android. If you want to end your relationship with WebMD: Symptom Checker completely, follow the guide.

Table of Contents:

  1. Delete account via Email
  2. Delete on iphone
  3. Delete on android
  4. Alternatives

delete WebMD: Symptom Checker account   remove WebMD: Symptom Checker account

1. Delete WebMD Account through Email

There are 2 methods to get your data (and account) deleted by WebMD: Symptom Checker. They are:

  1. Under GDPR - General Data Protection Regulation (for EU Residents): This gives you the right to ask an organization that holds data about you, to delete that data. This is known as the ‘right to erasure’. You can make your request verbally or in writing. We recommend writing via email, to serve as evidence. An organization has one calendar month to respond to your request.
  2. Under CCPA - California Consumer Privacy Act: This empowers California residents to request that a business delete the data/personal information it has on you. The business is legally required to delete the consumer's personal information from its records and direct any service providers to delete the data too. Failure of a business to comply with the CCPA can result in fines of up to $7,500 per violation.

Now we understand what the laws entail, You can delete your account by contacting WebMD: Symptom Checker via email. Here is how to handle the account data deletion request:

  1. In your email, state the reasons why you want your data/account deleted - Note that under GDPR or CCPA you don't need to provide a reason for your request
  2. Provide all the relevant information regarding your account with WebMD.
  3. Mention the Law under which you make your request - GDPR or CCPA
  4. Notify WebMD of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  5. Send your email to [email protected] Login to see email.

Alternatively, you can Request your WebMD account data be deleted below.
Send them your request using the format we mentioned above.

Already have an account? Login here

2. Deleting WebMD's App from your Phone

There are many reasons you may want to get rid of WebMD: Symptom Checker on your phone. It may be to clear storage or because you've grown tired of using the app.
Whatever your reason is, here's how to delete WebMD: Symptom Checker from an iPhone or Android device:

a. How to Delete WebMD app from your Iphone

If you want to delete WebMD: Symptom Checker from your iphone, here’s what you should do:

  1. From your home screen, tap the WebMD: Symptom Checker icon and hold till all apps start shaking.
  2. An "X" sign will appear on the top right corner of the app.
  3. Click the "X" sign on WebMD: Symptom Checker.
  4. Tap the red delete button and viola!


  1. From your Iphone settings, click on "General".
  2. Now click on "Iphone Storage" and scroll down to see all the apps installed on your phone.
  3. Click the WebMD: Symptom Checker app you want to delete.
  4. Select "Delete WebMD: Symptom Checker" on the next screen and confirm delete.

b. How to delete WebMD from your Android phone

To delete WebMD: Symptom Checker from your android device, here's what you should do:

  1. Open Google Play
  2. From the hamburger menu icon, go to "My Apps & Games".
  3. From the list of available apps on your device, click on WebMD: Symptom Checker.
  4. Next, tap "Uninstall".


  1. From your home screen or app drawer, tap and hold the WebMD: Symptom Checker app you want to delete.
  2. Click the part of the screen that shows "Uninstall".


  1. Go to your Android phone settings.
  2. Click on 'Apps'.
  3. Select the WebMD: Symptom Checker app you want to delete.
  4. Click "Uninstall".

WebMD: Symptom Checker Software Details

delete WebMD: Symptom Checker account 1   delete WebMD: Symptom Checker app 2

1. From WebMD, the one healthcare app you need to check symptoms; learn about conditions and drugs; research treatments and diagnoses; find doctors and specialists in your area; get Rx discounts available at your local pharmacy; and set medication reminders.

2. (Nasdaq: WBMD) is the leading provider of health information services, serving consumers, physicians, healthcare professionals, employers, and health plans through our public and private online portals, mobile platforms and health-focused publications.

3. The WebMD Health Network includes WebMD Health, Medscape, MedicineNet, emedicineHealth, RxList,, and Medscape Education.

4. • WebMD Rx – We partner with major pharmacy chains to find the lowest prescription drug prices, which often beat insurance co-pays.

5. • Conditions – Find medically-reviewed information about conditions relevant to you and learn more about causes, treatments, and related symptoms.

6. • Drug Interaction Checker – Find and identify potentially harmful and unsafe combinations of prescription medications by entering two or more drugs in question.

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