Published by Rucksack Mobile App Development on Jun 9, 2024

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Why should I report an Issue with Barcode Scanner for Walmart?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Rucksack Mobile App Development to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Barcode Scanner for Walmart image 1 contact Barcode Scanner for Walmart image 2

Barcode Scanner Customer Insights

1. Walmart, you need to reinstall your pricing kiosks.When I scanned an item, it said it was not available then opened an ad playing a full screen video disabling the back and home buttons so I had to use the power button to get out of it If you're going to put ads, use banners, not full screen videos that disable the back and home button on something that's meant to scan items in the store.I just downloaded this app and it seems to be very effective.

2. I can even scan sales and clearance items to see if they are that price and if they might be even more less expensive than what they're marked.When it does work, it's great, pulls the item up on the site right away... but maybe one out of 10-12 items hits.

3. (Not Walmart or Walmart affiliated) I even tried compromising the scanners beam and scanned from different and awkward angles.

4. I don't want the online price, I don't want to see "in store only", I want an app that will tell me the price of the item in my hand.

5. It was responsive, surprisingly so, especially when I scanned an item that I purchased at a completely different store.

6. Once it scans a barcode it plays rediclous fullscreen ads for 30 seconds without a side view of what you are looking for then gives you links to places to buy the item from other places.

7. Hell, even Walmart's app does the same thing.I LOVE, LOVE this app😄‼ I just downloaded it 3-days ago and have not yet been to Walmart.

8. The second hurtle I was expected to jump was to somehow not tap the strategically timed & placed fullscreen ad when all I'm trying to do is scan another item.

9. Because most of the Walmart stores have removed their in-store pricing kiosks, using an app is usually all that is available.

10. I've been running around my house scanning everything...and it works great! I can't wait to use it at the store this weekend!My experience w/this app was horrific.

11. That's fishy because I got said item from Walmart's isles.

Steps to Troubleshoot & Fix Barcode Scanner Issues

1. Fix Barcode Scanner Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Barcode Scanner: Restarting the app will resolve most errors.
  2. Update the Barcode Scanner App. Here is how:
    1. On Android goto PlayStore » Search for "Barcode Scanner" » Open Barcode Scanner for Walmart » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Barcode Scanner » click "UPDATE".
  3. Clear Barcode Scanner for Walmart app cache: Clearing cached data will force your app to retrieve the latest data directly from Barcode Scanner servers.
    1. On Android, goto Settings » Apps » Select "Barcode Scanner for Walmart" » click Storage » click "Clear Cache".
  4. Check Barcode Scanner app permissions. If any of these permissions required to use your device's features are disenabled, Barcode Scanner might not work.
  5. Uninstall and reinstall Barcode Scanner. If nothing else has worked, completely uninstall Barcode Scanner then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Barcode Scanner not working


2. Fix Barcode Scanner Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Barcode Scanner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Barcode Scanner not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Barcode Scanner may not be able to connect to the Internet when running in the background.

Reported Issues