Published by Wal-Mart de México on Oct 23, 2024

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Why should I report an Issue with Walmart - Walmart Express - MX?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Wal-Mart de México to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Walmart - Walmart Express - MX

1. Consulta disponibilidad de tiendas en la app. - En la sección de listas podrás ver tus artículos favoritos, además podrás crearlas y administrarla fácilmente para que hagas tu súper fácilmente. - Agrega comentarios en tus productos para que los seleccionemos como a ti te gustan. - Elige si quieres recibir sustitutos en el caso de que se nos agote.

2. En la sección “Exclusivos online” puedes pagar con tu saldo de Cashi más que efectivo y recibir el 2% de bonificación. - Recibe envíos ilimitados en tus pedidos desde las tiendas de Walmart y Walmart Express con Walmart Pass.

3. - Compra en línea los mejores productos a precios bajos todos los días. - Aprovecha nuestro envío a domicilio y recibe tus artículos en la puerta de tu hogar u oficina. - Pide tu despensa a domicilio, desde frutas y verduras, carnes, cervezas, vinos y licores.

4. Y no olvides los productos de higiene y belleza, farmacia y limpieza del hogar, incluso juguetes para niños, comida y artículos para tu mascota. - Decide si quieres comprar en Walmart o en Walmart Express.

5. Aprovecha Walmart Pass para comprar y recibir pedidos ilimitados sin pagar costo de envío.

6. Siempre te ofreceremos la mejor propuesta para reemplazar tus artículos. - Paga en línea con tarjeta, vales de despensa, o con efectivo hasta que recibas tu compra.

7. Consulta los detalles de la membresía en la app. - Si lo deseas, podemos llamarte para confirmar que tu pedido está completo y listo para la entrega. - En compras de “Exclusivos online” enviaremos una guía de rastreo a tu correo electrónico.

8. Encuentra los productos que más compras, tus artículos favoritos y tus listas de compra en un solo lugar.

9. Estos y muchos beneficios más al alcance de tu mano descargando la app de Walmart México. ¡Estos y muchos beneficios más al alcance de tu mano con la app de Walmart México!

10. Ahora la app presenta una nueva vista, más amigable y ligera para su cómoda navegación.

11. También puedes comprar pantallas, audífonos y más artículos de tecnología.

Walmart Customer Insights

1. Being able to order at home has helped me not have to buy a car and continue with my home Office without problems.Payment trash Impossible to request a deliver above $3,000; suing my grocery vouchers I have to request 2 orders cause the app makes mandatory to add a card but Wdenred or Sodexo are not possible, I'm not going to use my other money when I have availability.

2. The app is the one that says we are having an issue try later, it is not my bank.Love it! it delivers what you order and if there's anything that's not in stock on your list then they will call to ask if you want any substitutes or want it removed, Only part I learned the hard way was that when ordering is an estimated not the exact total, since our orders where canceled a lot in the beginning so when you order make sure you have extra cash.

3. free shipping after the minimum purchase they request And unlimited.. Only you have to pay 50 pesos per month for the membershipI've been trying to order and when it's the time to pay the app just keeps showing technical issue message.

4. Hire new developer!It suddenly stopped accepting my address as a valid option, no matter how I put it, after confirm ing on map it gives me an error.Can not buy anything, everytime i try to pay says, we are unable to process, i sopoke to everyone and their fixes won't work.

5. Despite that I understand the logic and mechanism to generate sales all over the layout.It keeps having mistakes while I make my grocery list, and finally accepted my coupon card.

6. It does not let you add products properly to the car, and if you want to increase/decrease the amount of products it is a pain in the neck, sometimes even if you press several times to update the number of items then it gets back to the previous number.

7. I will use other market, this is awfull experience and nonsense, if you are not going to open for other payment methods this is dullThe app is terrible, so bad that it wows.

8. A tighter integration with the inventory would be great.I really appreciate this app, however there is something important I don't like (but necessary for business): your searching method tends to your interests and not to shoppers.

9. There is also another bug on the favorites section, where you cannot see the list of your most frequently bought/preferred items, it sends you back over and over to the main screen.

10. Unlike Bodega Aurrera, which shows product availability during the add-to-cart process.

11. It has no real time availability status for the products.

Steps to Troubleshoot & Fix Walmart Issues

1. Fix Walmart Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Walmart: Restarting the app will resolve most errors.
  2. Update the Walmart App. Here is how:
    1. On Android goto PlayStore » Search for "Walmart" » Open Walmart - Walmart Express - MX » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Walmart » click "UPDATE".
  3. Clear Walmart - Walmart Express - MX app cache: Clearing cached data will force your app to retrieve the latest data directly from Walmart servers.
    1. On Android, goto Settings » Apps » Select "Walmart - Walmart Express - MX" » click Storage » click "Clear Cache".
  4. Check Walmart app permissions. If any of these permissions required to use your device's features are disenabled, Walmart might not work.
  5. Uninstall and reinstall Walmart. If nothing else has worked, completely uninstall Walmart then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Walmart not working


2. Fix Walmart Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Walmart be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Walmart not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Walmart may not be able to connect to the Internet when running in the background.

Reported Issues