Published by Albertsons Companies, Inc.

Report an issue with Vons Delivery & Pick Up.
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Why should I report an Issue with Vons Delivery & Pick Up?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Albertsons Companies, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Vons Delivery & Pick Up Customer Insights

1. If you have hundreds of items in past purchases this can really set you back.Pages frequently won't load! Frequently adding items to cart requires multiple tries! Frequently the app does not save items that you add to your cart! So, if you need to stop shopping for any reason when you come back most of the items that you added to your cart aren't there anymore! Very frustrating! But, once the order is placed the service is excellent.Tell me if you've heard this before: app that is working perfectly fine does an update and now the app doesn't work properly.

2. Half of the items that I ordered were not available when I picked up my order, and I was not notified in advance.

3. All of the items that I needed to prepare dinner for the day said they were available online, but then unavailable when I picked up my order.

4. Or even 3rd choice.( If they don't have either, gotta wait 'til next order is placed, as is the case now.)Just downloaded the new/updated app and it is worse than the previous app.

5. A yogurt I wanted said $1 off, but it was when you buy 3, so really 33 cents off each, why not add those minor details on the button? Glad I checked before completing my order.

6. Sometimes if you use the back button on your phone it takes you back to the beginning before you started your order but sometimes that is how you have to go back.

7. But the "clip coupon" button just says $1 off this item, no mention of needing other things.

8. I know some of the problem is me and my phone but every time I order it seems that the process changes.

9. Now in placing an order, I've had to restart this app several times and once I have the order in, I can't edit anything or even cancel the order because I'm being hit with so many service errors.

10. Clicking into the coupon shows you have to buy multiples, or other unrelated items.

11. Also if you even accidentally touch an item and it goes to the description screen of that item when you go back it makes you start all over from the beginning.

Steps to Troubleshoot & Fix Vons Delivery & Pick Up Issues

1. Fix Vons Delivery & Pick Up Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Vons Delivery & Pick Up: Restarting the app will resolve most errors.
  2. Update the Vons Delivery & Pick Up App. Here is how:
    1. On Android goto PlayStore » Search for "Vons Delivery & Pick Up" » Open Vons Delivery & Pick Up » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Vons Delivery & Pick Up » click "UPDATE".
  3. Clear Vons Delivery & Pick Up app cache: Clearing cached data will force your app to retrieve the latest data directly from Vons Delivery & Pick Up servers.
    1. On Android, goto Settings » Apps » Select "Vons Delivery & Pick Up" » click Storage » click "Clear Cache".
  4. Check Vons Delivery & Pick Up app permissions. If any of these permissions required to use your device's features are disenabled, Vons Delivery & Pick Up might not work.
  5. Uninstall and reinstall Vons Delivery & Pick Up. If nothing else has worked, completely uninstall Vons Delivery & Pick Up then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Vons Delivery & Pick Up not working


2. Fix Vons Delivery & Pick Up Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Vons Delivery & Pick Up be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Vons Delivery & Pick Up not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Vons Delivery & Pick Up may not be able to connect to the Internet when running in the background.

Reported Issues