Published by Albertsons Companies, Inc.

Report an issue with Jewel-Osco Delivery & Pick Up.
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Why should I report an Issue with Jewel-Osco Delivery & Pick Up?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Albertsons Companies, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Jewel-Osco Delivery & Pick Up Customer Insights

1. When I click on order it brings up a page that gives amount, delivery info and says "order pending." Doesn't show items ordered or bring up search box for new items.

2. Also kinda is a bummer when you order it says it's in stock but in actuality is isn't and the food isn't delivered.There are no pictures of items, making it much harder to make sure you're getting the right product.

3. Give your phone to the cashier but then others wait.Its okay, it allows you to handle 1 specific task unfortunately, if I need to modify my order once its placed, I'm out of luck and that seems, counter productive.

4. The whole point of using the Drive Up & Go option is to be convenient to me, but when you tell me my next option for pickup isnt for another 4 hours, how in the f*** is that convenient? If I want to drive up and go, I'm looking to get it soon.

5. Also gave a $10 tip for getting only half of my order! Please save yourself hours on the phone with customer service and go somewhere else.Unfortunately I have to give only 1 star because of an issue I believe has nothing to do with the app itself.

6. Order has anyways been delivered in time frame.

7. It definitely makes me want to shop elsewhere because it seems like a scam to get people in the door in hopes that they give up looking for the coupons.

8. Sucks you aren't able to give more details on substitutions but I guess they want it as simple as possible for the personal shopper.

9. I live in a zip code where delivery is not an option so I can't even set up a pick up without an address within the delivery area.

10. Then was told I had to take a refund for the items not delivered and wound up losing a lot of money because of the coupon I used.

11. After initially placing order received email confirmation & $1 bank charge.

Steps to Troubleshoot & Fix Jewel-Osco Delivery & Pick Up Issues

1. Fix Jewel-Osco Delivery & Pick Up Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Jewel-Osco Delivery & Pick Up: Restarting the app will resolve most errors.
  2. Update the Jewel-Osco Delivery & Pick Up App. Here is how:
    1. On Android goto PlayStore » Search for "Jewel-Osco Delivery & Pick Up" » Open Jewel-Osco Delivery & Pick Up » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Jewel-Osco Delivery & Pick Up » click "UPDATE".
  3. Clear Jewel-Osco Delivery & Pick Up app cache: Clearing cached data will force your app to retrieve the latest data directly from Jewel-Osco Delivery & Pick Up servers.
    1. On Android, goto Settings » Apps » Select "Jewel-Osco Delivery & Pick Up" » click Storage » click "Clear Cache".
  4. Check Jewel-Osco Delivery & Pick Up app permissions. If any of these permissions required to use your device's features are disenabled, Jewel-Osco Delivery & Pick Up might not work.
  5. Uninstall and reinstall Jewel-Osco Delivery & Pick Up. If nothing else has worked, completely uninstall Jewel-Osco Delivery & Pick Up then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Jewel-Osco Delivery & Pick Up not working


2. Fix Jewel-Osco Delivery & Pick Up Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Jewel-Osco Delivery & Pick Up be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Jewel-Osco Delivery & Pick Up not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Jewel-Osco Delivery & Pick Up may not be able to connect to the Internet when running in the background.

Reported Issues