Contact Blood Sugar Diary Customer Service

Why should I report an Issue with Blood Sugar Diary - Health Tra?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Visionary Labs to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I have a few feature requests though: -auto back up of data (maybe weekly?) -ability to set daily reminders to take measurements (possibly send notifications)Very helpful! My Doctor loves that I can export data and send her a spreadsheet.

2. Two thumbs up! Thank you!Very easy to use and love the export feature.

3. It was a breeze to get all my records to my doctor without taking multiple screenshots like with other apps where you have to pay for export.

4. Love it! You can record your blood sugar, blood pressure,weight and much more all in place.

5. Provides guidelines for normal bp,glucose,weight ranges and you can set your own glucose ranges based on your type.

6. I wish it had a help function that would explain some of the measurements it can take like bread units.Would like option to enter names of Insulin.

7. It is easy for me to give my diabetic nurse all the info she needs to make adaptations to my care.

8. Easy export of PDF and Excel files.

9. This app not only track blood glucose, it tracks ketones and weight also.

10. Paying a minimal fee to remove ads is worth it.Great app, it is easy to use.

11. Easy understandable charts with helpful filters .

1. Fix Blood Sugar Diary Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Blood Sugar Diary: Restarting the app will resolve most errors.
2. Update the Blood Sugar Diary App. Here is how:
   1. On Android goto PlayStore » Search for "Blood Sugar Diary" » Open Blood Sugar Diary - Health Tra » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Blood Sugar Diary » click "UPDATE".
3. Clear Blood Sugar Diary - Health Tra app cache: Clearing cached data will force your app to retrieve the latest data directly from Blood Sugar Diary servers.
   1. On Android, goto Settings » Apps » Select "Blood Sugar Diary - Health Tra" » click Storage » click "Clear Cache".
4. Check Blood Sugar Diary app permissions. If any of these permissions required to use your device's features are disenabled, Blood Sugar Diary might not work.
5. Uninstall and reinstall Blood Sugar Diary. If nothing else has worked, completely uninstall Blood Sugar Diary then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Blood Sugar Diary not working

2. Fix Blood Sugar Diary Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Blood Sugar Diary be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Blood Sugar Diary not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Blood Sugar Diary may not be able to connect to the Internet when running in the background.