Contact Glucose Customer Service

Why should I report an Issue with Glucose: Blood Sugar Logs?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Futuretech Apps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. ***IDEA FOR THE DEVELOPER*** I like the Measured drop list where I can select a description for each blood test, such as "fasting" or "after breakfast." Would you mind expanding that just a little to match what doctors in the U.S. ask for? Here's what I'm thinking: (1) CHANGE the three existing "Before" meal options to say "Immediately before." Example: "Before breakfast" would become "Immediately before breakfast." (2) ADD three meal options that begin with "2 hours before." Example: "2 hours before breakfast." ***MORE IDEAS FOR DEVELOPER:*** (3) Allow me to set an automatic recurring backup to a cloud drive location of my choice, such as a Google Drive folder.

2. Easy user interface, categories that make sense and a nice comment area under the blood sugar reading to note illness, food intake, meds adjustments, anything you want! In some ways I wish there was a food calorie and nutrition category but then, that's what My Fitness Pal is for.Sadly, it does a better job tracking than does the app that attends my glucometer.

3. I wish the app were bluetooth compatible with various glucometers As far as tracking this app I handed it to my PCP and it saved us both a lot of time - the info is clearly displayed in not only an easily readable graph, but also on an also easily readable chart.

4. And instead of having to press on each field to enter the data for the blood pressure recording, just press the return button to move to the next field of entry.

5. Highly recommend.2019: So far it is great! I love how simple it is! Update 2022: Please don't change the app to make it more complicated! Don't listen to those people that want more features and bells and whistles, etc! If they want that let them go to another, more expensive app.

6. This is a great app to record important health stats, including blood sugar levels, and blood pressure.

7. It allows you to track the important stuff your doctors ask for and provides exports of data, but it's simple to use and not too complicated to set up.

8. Thanks for considering my ideas and thanks for making a great, stable app that is easy to use and understand!It would be great if there was a dark mode option.

9. The few negatives are minor; no place for SpO2, and why do I have to double tap for heart rate?Love being able to track glucose reading, BP and weight in same app.

10. It might include the official name of the app, links to a web interface, company info, company email, developer info, links to review the app on Play Store, etc.

11. Best app I have ever bought! My health is worth it!I started with the free version to see if I liked the app.

1. Fix Glucose Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Glucose: Restarting the app will resolve most errors.
2. Update the Glucose App. Here is how:
   1. On Android goto PlayStore » Search for "Glucose" » Open Glucose: Blood Sugar Logs » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Glucose » click "UPDATE".
3. Clear Glucose: Blood Sugar Logs app cache: Clearing cached data will force your app to retrieve the latest data directly from Glucose servers.
   1. On Android, goto Settings » Apps » Select "Glucose: Blood Sugar Logs" » click Storage » click "Clear Cache".
4. Check Glucose app permissions. If any of these permissions required to use your device's features are disenabled, Glucose might not work.
5. Uninstall and reinstall Glucose. If nothing else has worked, completely uninstall Glucose then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Glucose not working

2. Fix Glucose Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Glucose be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Glucose not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Glucose may not be able to connect to the Internet when running in the background.