Published by Unbound Medicine, Inc on Jul 30, 2024

Report an issue with DSM-5-TR Differential Dx.
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Why should I report an Issue with DSM-5-TR Differential Dx?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Unbound Medicine, Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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DSM-5-TR Differential Dx Customer Insights

1. This app and their customer service don't deserve even 1 star!Is there a way to get a "previous" arrow on decision tree? Options are yes/no, but it would be more useful to be able to review previous question as you're doing process of elimination.

2. On the fence with subscriptionFantastic for differential diagnoses! Not only are the decision trees themselves really helpful, but so are the detailed explanations you get for every mental disorder.

3. Hopefully they will update for the dsm-v tr for this app.i purchased the pro version and never received the upgrade and have no way of getting in contact with customer service.BPD 1 diagnosed with 5 questions, two of which were rule outs for substances and medical conditions.

4. I asked for a refund within an hour of purchase and was denied... dont make the same mistake I did....You gotta give us more on preview to know if 70 dang dollars is gonna be worth if for the full version.

5. First's work is the gold standard for clinical diagnoses.Fantastic way to challenge and argue through a dx you are on the fence about.

6. Quality Control identifying the issue ahead of time would have made my purchase experience better.

7. Leads one to the decision trees and specifications.

8. Decision trees are very helpful.

9. STHIS APP IS A SCAM! Paid for the app, apparently their was a bug or something because after paying it i was not able to access the content.

10. I hesitated to purchase the Emergency 5 Minute Consult because of the glitch.

11. I really like that it has the decision tree.

Steps to Troubleshoot & Fix DSM-5-TR Differential Dx Issues

1. Fix DSM-5-TR Differential Dx Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart DSM-5-TR Differential Dx: Restarting the app will resolve most errors.
  2. Update the DSM-5-TR Differential Dx App. Here is how:
    1. On Android goto PlayStore » Search for "DSM-5-TR Differential Dx" » Open DSM-5-TR Differential Dx » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for DSM-5-TR Differential Dx » click "UPDATE".
  3. Clear DSM-5-TR Differential Dx app cache: Clearing cached data will force your app to retrieve the latest data directly from DSM-5-TR Differential Dx servers.
    1. On Android, goto Settings » Apps » Select "DSM-5-TR Differential Dx" » click Storage » click "Clear Cache".
  4. Check DSM-5-TR Differential Dx app permissions. If any of these permissions required to use your device's features are disenabled, DSM-5-TR Differential Dx might not work.
  5. Uninstall and reinstall DSM-5-TR Differential Dx. If nothing else has worked, completely uninstall DSM-5-TR Differential Dx then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing DSM-5-TR Differential Dx not working


2. Fix DSM-5-TR Differential Dx Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make DSM-5-TR Differential Dx be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to DSM-5-TR Differential Dx not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, DSM-5-TR Differential Dx may not be able to connect to the Internet when running in the background.

Reported Issues