Contact Diagnosaurus DDx Customer Service

Why should I report an Issue with Diagnosaurus DDx?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Unbound Medicine, Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. God bless.These people are thieves, I bought this app a long time ago and when they decided to update it, they locked many people out and pretend that we must download the older version coz this version is different, and that its not their problem if we can't find it but Google's problem.Good app for thinking about differentials.

2. I would pay extra if it connected to a database with more info about each condition, e.g., suggested test panels/workups.It's a good resource for making sure you cover all your bases l, but it keeps asking me to log in and blocking me from the content for no reason.

3. I'll rate 5 stars if I'm allowed to use stuff I already paid for.Great app, was cheap, not sure why everyone is complaining, some problem with the upgrade and customer service solved the problem quickly.

4. The customer service team have been unhelpful and repeated that I should repurchase the app on the play store however they don't seem to be aware that I cannot seem to do this.

5. First time I was forced to create an unbound account then said account expired in 2019 (why?!) And now I'm stuck having to ask them to fix this again.

6. As other reviewers mentioned, after paying for the app and using it for a short period of time, I've had issues signing in.

7. Avoid if you hate constant updates.I like this app, but it now takes me to an error page each time I click on an entry.

8. I wish I had listened to the reviews before purchasing this horribly unreliable app.I bought this app previously with an Apple device and was told I had to repurchase it via Play.

9. It would have been a good idea if you had included a brief and concise treatment for and the conditions listed.

10. Also looks like only able to put one symptom at a time, not several symptoms together so useless to me.

11. This is for paid version.Good and informative.

1. Fix Diagnosaurus DDx Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Diagnosaurus DDx: Restarting the app will resolve most errors.
2. Update the Diagnosaurus DDx App. Here is how:
   1. On Android goto PlayStore » Search for "Diagnosaurus DDx" » Open Diagnosaurus DDx » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Diagnosaurus DDx » click "UPDATE".
3. Clear Diagnosaurus DDx app cache: Clearing cached data will force your app to retrieve the latest data directly from Diagnosaurus DDx servers.
   1. On Android, goto Settings » Apps » Select "Diagnosaurus DDx" » click Storage » click "Clear Cache".
4. Check Diagnosaurus DDx app permissions. If any of these permissions required to use your device's features are disenabled, Diagnosaurus DDx might not work.
5. Uninstall and reinstall Diagnosaurus DDx. If nothing else has worked, completely uninstall Diagnosaurus DDx then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Diagnosaurus DDx not working

2. Fix Diagnosaurus DDx Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Diagnosaurus DDx be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Diagnosaurus DDx not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Diagnosaurus DDx may not be able to connect to the Internet when running in the background.