Contact Differential Dx Customer Service

Why should I report an Issue with Differential Dx?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Wisdom Labs to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Information in this app is derived from standard sources in the medical literature including Harrison's Medicine, Goldman Cecil's Medicine, Davidson's Medicine, Kumar and Clark's Medicine, Current Medical Diagnosis and Treatment, and various credible online sources.

2. It provides a concise description of common symptoms encountered in everyday medical practice and an account of their causes.

3. This app is intended for young doctors and medical students.

4. Accuracy is our first priority, but still no guarantee can be given that the content is 100% error free.

5. This app contains information about almost 100 symptoms.

6. Suggestions and comments regarding any errors or for further improvement would be highly appreciated.

7. Note that the use of this app is limited to educational purposes only and it should not be used as a source on which medical decisions are based.

1. Fix Differential Dx Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Differential Dx: Restarting the app will resolve most errors.
2. Update the Differential Dx App. Here is how:
   1. On Android goto PlayStore » Search for "Differential Dx" » Open Differential Dx » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Differential Dx » click "UPDATE".
3. Clear Differential Dx app cache: Clearing cached data will force your app to retrieve the latest data directly from Differential Dx servers.
   1. On Android, goto Settings » Apps » Select "Differential Dx" » click Storage » click "Clear Cache".
4. Check Differential Dx app permissions. If any of these permissions required to use your device's features are disenabled, Differential Dx might not work.
5. Uninstall and reinstall Differential Dx. If nothing else has worked, completely uninstall Differential Dx then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Differential Dx not working

2. Fix Differential Dx Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Differential Dx be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Differential Dx not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Differential Dx may not be able to connect to the Internet when running in the background.