Published by Ulmon GmbH on Jun 18, 2024

Report an issue with Dubai Travel Guide.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Dubai Travel Guide?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Ulmon GmbH to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Dubai Travel Guide

1. Find directions with detailed offline maps, in-depth travel content, popular attractions and insider tips with this Dubai city guide.

2. Browse offline in this Dubai guide for the most popular attractions, restaurants, shops, hotels, nightlife places, etc.

3. For each destination, access comprehensive and up-to-date information covering thousands of places, attractions, points of interest and many hotel booking options within this Dubai Travel Guide.

4. So turn your smartphone or tablet into a digital Dubai City Guide and planner leading you through YOUR choices of restaurants, hotels and which attractions to visit.

5. Find streets, attractions, restaurants, hotels, local nightlife and other POIs – and get guided in the walking direction of places you want to see.

6. The Dubai Offline Map and the Dubai City Guide content are fully downloaded and stored on your device.

7. Find and book hotels from within this Dubai city guide.

8. Explore the metropole and its story, but also the beautiful hotels and the beaches during your Dubai holiday using this tourist guide.

9. All features, such as address searches and your GPS location also work offline and without data roaming (an internet connection is of course required for initial downloading of data or booking hotels).

10. This Dubai guide is our reliable and easy-to-use travel companion.

11. Search by name, browse by category or discover nearby places using your device’s GPS – even offline and without data roaming.

Dubai Travel Guide Customer Insights

1. App spends more time trying to sell other areas than useful relevant info.some establishment that exist can not be found by this appsVery useful appgood so fargoodvery goodGood ,oopsJust get Google maps in offline mode instead.

2. Metro maps? Tourist map would help.

3. Internet anyway.

Steps to Troubleshoot & Fix Dubai Travel Guide Issues

1. Fix Dubai Travel Guide Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Dubai Travel Guide: Restarting the app will resolve most errors.
  2. Update the Dubai Travel Guide App. Here is how:
    1. On Android goto PlayStore » Search for "Dubai Travel Guide" » Open Dubai Travel Guide » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dubai Travel Guide » click "UPDATE".
  3. Clear Dubai Travel Guide app cache: Clearing cached data will force your app to retrieve the latest data directly from Dubai Travel Guide servers.
    1. On Android, goto Settings » Apps » Select "Dubai Travel Guide" » click Storage » click "Clear Cache".
  4. Check Dubai Travel Guide app permissions. If any of these permissions required to use your device's features are disenabled, Dubai Travel Guide might not work.
  5. Uninstall and reinstall Dubai Travel Guide. If nothing else has worked, completely uninstall Dubai Travel Guide then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Dubai Travel Guide not working


2. Fix Dubai Travel Guide Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Dubai Travel Guide be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Dubai Travel Guide not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Dubai Travel Guide may not be able to connect to the Internet when running in the background.

Reported Issues