Published by TURSINA

Report an issue with Frame Photo Box.
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Why should I report an Issue with Frame Photo Box?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of TURSINA to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Frame Photo Box Customer Insights

Steps to Troubleshoot & Fix Frame Photo Box Issues

1. Fix Frame Photo Box Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Frame Photo Box: Restarting the app will resolve most errors.
  2. Update the Frame Photo Box App. Here is how:
    1. On Android goto PlayStore » Search for "Frame Photo Box" » Open Frame Photo Box » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Frame Photo Box » click "UPDATE".
  3. Clear Frame Photo Box app cache: Clearing cached data will force your app to retrieve the latest data directly from Frame Photo Box servers.
    1. On Android, goto Settings » Apps » Select "Frame Photo Box" » click Storage » click "Clear Cache".
  4. Check Frame Photo Box app permissions. If any of these permissions required to use your device's features are disenabled, Frame Photo Box might not work.
  5. Uninstall and reinstall Frame Photo Box. If nothing else has worked, completely uninstall Frame Photo Box then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Frame Photo Box not working


2. Fix Frame Photo Box Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Frame Photo Box be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Frame Photo Box not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Frame Photo Box may not be able to connect to the Internet when running in the background.

Reported Issues