Published by MaxPro Inc. on Aug 29, 2024

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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Ba?



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Why chat with our AI Ba Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Don't waste your time.I really love the frames, unfortunately I'm going to uninstall because ads are constant, I get ads are needed but this is overkill and takes twice as long because ads constantly popping up every time you look at new frames.It has a ton of commercials, that you actually have to watch few minutes, photo frames do not load, application is slow... If you don't want to give it free, don't...I suppose it's okay, when you use free apps you have to put up with the ads and limitations.

2. But other than that I love the app.I think this app is brilliant & if you have pictures of your little one from birth to present like I do then this is definitely the app for you and your family because my boy Lewis is going to be 4 year old on April & we will be taken a picture on that day aswell because I have all Lewis's pictures from the second he popped out all the way though untill present 😂 so anyone thinking in downloading this app I can promise you that you will not regret it , it's a brilliant app & I would definitelyLoved this app.

3. actually it deserves only 0 stars.. Waste of time trying this garbage appAfter searching so many apps for baby pictures...I found this, one of the best.

4. Not buggy like most free apps so that's a plus.Very very poor and irritating app.. Editing is not easy.. And getting so many and very long ads.

5. Frames r not loaded properly, some frames are not allowing us to use them untill we j stall some other app(is absolutely a trash).

6. It's easy with loads of options for frames and editing.

7. What a stupid, stupid app! For every one thing you touch including to simply select a photo to just open and edit, you get an ad.

8. Just wish you could move the filters and add ons around in the places you want.

9. I loved this app.Really great app the best I've seen so far.

10. Easy to use.

11. The edits also suck.

Steps to Troubleshoot & Fix Ba Issues

1. Fix Ba Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Ba: Restarting the app will resolve most errors.
  2. Update the Ba App. Here is how:
    1. On Android goto PlayStore » Search for "Ba" » Open Baby Photo Editor App Frames » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ba » click "UPDATE".
  3. Clear Baby Photo Editor App Frames app cache: Clearing cached data will force your app to retrieve the latest data directly from Ba servers.
    1. On Android, goto Settings » Apps » Select "Baby Photo Editor App Frames" » click Storage » click "Clear Cache".
  4. Check Ba app permissions. If any of these permissions required to use your device's features are disenabled, Ba might not work.
  5. Uninstall and reinstall Ba. If nothing else has worked, completely uninstall Ba then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Ba not working


2. Fix Ba Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Ba be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Ba not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Ba may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!