Published by Jay Kapoor⚡ on Nov 19, 2024

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Why should I report an Issue with Toolkit for Instagram - Gbox?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Jay Kapoor⚡ to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Toolkit for Instagram - Gbox image 1 contact Toolkit for Instagram - Gbox image 2

Toolkit Customer Insights

1. Just a suggestion, can you please add Instagram Stories editor? (Editing photo and video to be more stories friendly)I have not used it multiple times, though tried no crop post feature and it works as expected by adding background blur or solid color of your choice.

2. ****edit**** updated the app and the swipe works fine, updated rating accordingly.Amazing app! I am an artist on Instagram, so the 'no crop' and the end of the year summary of the best posts features are really helpful! Also when I want to know a color's rgb I just use a website to see it and stuff.

3. Just fix a couple of thing I noticed please: 1) In "No Crop Post" tool, the crop isn't saved, if you crop the image a second time, the cropped region is set as default.

4. i tried using its swipe photo feature for the panorama I captured on my phone but the app crashes every time I tried opening it, so this feature is not working.

5. 2) Make the "No Crop Post" tool's blur as fluid, not pixelated(Check it, You'll know what I mean).The functionality of this app would be perfect if not for the appalling damage it does to your photos.

6. Hi, can you please sort the order of photos album into alphabetical or by recent date? it's just waste of time we couldn't find picture we would like to attach easily.

7. When I first installed this, I could still pick whichever album I like to pick the picture I want to add but with the new update (i guess) it doesn't show that option anymore.

8. Dev can look into it and maybe work on it.Almost great, I don't use the paid version at the moment and its a great app but the swipe version doesn't seem to work very well.

9. The only thing you better from your competitors is just high resolution, others give us easy of use.1. Start screen and app icon seems to have low quality resolution (looks blurry and pixelated).

10. There's a significant destruction of picture quality to every photo that is easily visible to the naked eye before and after being processed through this app.

11. The only thing this app offers that can't be found better elsewhere, is the repost feature, which doesn't even work.

Steps to Troubleshoot & Fix Toolkit Issues

1. Fix Toolkit Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Toolkit: Restarting the app will resolve most errors.
  2. Update the Toolkit App. Here is how:
    1. On Android goto PlayStore » Search for "Toolkit" » Open Toolkit for Instagram - Gbox » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Toolkit » click "UPDATE".
  3. Clear Toolkit for Instagram - Gbox app cache: Clearing cached data will force your app to retrieve the latest data directly from Toolkit servers.
    1. On Android, goto Settings » Apps » Select "Toolkit for Instagram - Gbox" » click Storage » click "Clear Cache".
  4. Check Toolkit app permissions. If any of these permissions required to use your device's features are disenabled, Toolkit might not work.
  5. Uninstall and reinstall Toolkit. If nothing else has worked, completely uninstall Toolkit then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Toolkit not working


2. Fix Toolkit Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Toolkit be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Toolkit not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Toolkit may not be able to connect to the Internet when running in the background.

Reported Issues

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