Published by Tocus App

Report an issue with Wedding Photo Frame.
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Why should I report an Issue with Wedding Photo Frame?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Tocus App to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Wedding Photo Frame Customer Insights

Steps to Troubleshoot & Fix Wedding Photo Frame Issues

1. Fix Wedding Photo Frame Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Wedding Photo Frame: Restarting the app will resolve most errors.
  2. Update the Wedding Photo Frame App. Here is how:
    1. On Android goto PlayStore » Search for "Wedding Photo Frame" » Open Wedding Photo Frame » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Wedding Photo Frame » click "UPDATE".
  3. Clear Wedding Photo Frame app cache: Clearing cached data will force your app to retrieve the latest data directly from Wedding Photo Frame servers.
    1. On Android, goto Settings » Apps » Select "Wedding Photo Frame" » click Storage » click "Clear Cache".
  4. Check Wedding Photo Frame app permissions. If any of these permissions required to use your device's features are disenabled, Wedding Photo Frame might not work.
  5. Uninstall and reinstall Wedding Photo Frame. If nothing else has worked, completely uninstall Wedding Photo Frame then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Wedding Photo Frame not working


2. Fix Wedding Photo Frame Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Wedding Photo Frame be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Wedding Photo Frame not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Wedding Photo Frame may not be able to connect to the Internet when running in the background.

Reported Issues