Contact Japan Travel Guide Customer Service

Why should I report an Issue with Japan Travel Guide by Triposo?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Triposo to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. All the places shown are interesting to visitA bounty of informationNever could open it.Wouldn't know what to do without it.

2. Kept crashingThere's a little lag and it's great for DIY trip planning.

3. Don't rely on it exclusively, though.The best part about this app is the offline map with GPS.

1. Fix Japan Travel Guide Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Japan Travel Guide: Restarting the app will resolve most errors.
2. Update the Japan Travel Guide App. Here is how:
   1. On Android goto PlayStore » Search for "Japan Travel Guide" » Open Japan Travel Guide by Triposo » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Japan Travel Guide » click "UPDATE".
3. Clear Japan Travel Guide by Triposo app cache: Clearing cached data will force your app to retrieve the latest data directly from Japan Travel Guide servers.
   1. On Android, goto Settings » Apps » Select "Japan Travel Guide by Triposo" » click Storage » click "Clear Cache".
4. Check Japan Travel Guide app permissions. If any of these permissions required to use your device's features are disenabled, Japan Travel Guide might not work.
5. Uninstall and reinstall Japan Travel Guide. If nothing else has worked, completely uninstall Japan Travel Guide then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Japan Travel Guide not working

2. Fix Japan Travel Guide Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Japan Travel Guide be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Japan Travel Guide not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Japan Travel Guide may not be able to connect to the Internet when running in the background.