Published by Simya Solutions Ltd. on Oct 5, 2023

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Why should I report an Issue with Simply Learn Japanese?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Simya Solutions Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Simply Learn Japanese Customer Insights

1. I spent money on this app and don't believe it was worth it.Just started learning to count from 1 to 10 and its pretty damn chalenging but I love Japan and your language,and I will continue using this app cos I only speak serbian and english,but there arent so many people that know japanese.

2. I hope simple learn japanese team can improve this apps again.It was fun and you repeat the words and even take test to make sure you learned them.thought it would stop sayingnthe words ataumaticley.

3. I'm now sure I can learn japanese language with this applicationThis is a nice app, however you will not be able to speak fluently learning phrases alone.

4. It was a great app but doesn't work for free anymoreThis apps is good but it suddenly unable to play the sound after re-install it.I love this app, it actually helps me study! Well, first of all it's free (almost, there are some things that you can buy, but there's no need cause everything you need is free.) Second is that there is no adds.

5. THIS IS THE BEST!Easy to learn better and you ok can go at your own pace and swish launges!!wanna learn a launguege?this is uou4I have try to positively use this application during my Last september trip to Yokohama, Toyama and Osaka, and I could easily move from one point to another and also exchange few words with people.

6. Fifth is, it is easy to understand the app.Paid $10 to go Pro and unlock 'All Phrases' for Japanese - most of which is just a long list of single words.

7. The romanji was separated odd in some areas and it would have been faster to just read the Japanese, but as a native English speaker my eyes are naturally drawn to the more familiar letters when the are put one above the other.

8. I think it will make impact for beginner japanese learner who want to learn japanese for this apps.

9. The translations for even some basic words and phrases was a bit off, but it does have large comprehensive lists of words and phrases.

10. Third you can pick difirent language if you want Fourth is that there are a lot ways to study, you can study on your own, you can do quisis and more.

11. I wasn't able to disable the romanji, and if you are learning you need to drop that and use kana.

Steps to Troubleshoot & Fix Simply Learn Japanese Issues

1. Fix Simply Learn Japanese Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Simply Learn Japanese: Restarting the app will resolve most errors.
  2. Update the Simply Learn Japanese App. Here is how:
    1. On Android goto PlayStore » Search for "Simply Learn Japanese" » Open Simply Learn Japanese » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Simply Learn Japanese » click "UPDATE".
  3. Clear Simply Learn Japanese app cache: Clearing cached data will force your app to retrieve the latest data directly from Simply Learn Japanese servers.
    1. On Android, goto Settings » Apps » Select "Simply Learn Japanese" » click Storage » click "Clear Cache".
  4. Check Simply Learn Japanese app permissions. If any of these permissions required to use your device's features are disenabled, Simply Learn Japanese might not work.
  5. Uninstall and reinstall Simply Learn Japanese. If nothing else has worked, completely uninstall Simply Learn Japanese then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Simply Learn Japanese not working


2. Fix Simply Learn Japanese Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Simply Learn Japanese be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Simply Learn Japanese not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Simply Learn Japanese may not be able to connect to the Internet when running in the background.

Reported Issues