Contact The Source Customer Service

Why should I report an Issue with The Source Mobile?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of TrendSource, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. After using the app for a few weeks, you will realize just how efficient and mobile you can be as a Field Agent. - View information about your current projects, including project descriptions and manuals, as well as mapping the location. - Find available projects based on your current location, a particular zip code, or your home address. - Check in and check out of a location, which is a quick way to log your time in and time out for one of your projects. - Upload receipts for any projects that require them. - Contact support from the field quickly and easily.

2. The Source Mobile app helps you to leverage the unique features of your Smart Phones, by allowing you to use your GPS to find nearby projects and using your phone’s camera to take and upload digital images.

3. The Source offers a wide variety of opportunities for individuals wanting to earn some extra money on their own time, including mystery shopping, customer intercepts, professional OnSite Inspections, competitive pricing audits, and much more!

4. Previously MSI Services, Inc. , The Source is the exclusive field agent database provider for TrendSource, Inc..

5. The Source Mobile app is a mobile companion to The Source website for use by Field Agents.

6. If you are a Field Agent for The Source, it allows you to take your Field Agent responsibilities with you wherever you go.

7. The Source values and respects your privacy, and so you could be assured that any personal information you allow access to is 100% secure.

8. The Source Mobile Support: thesourceagents@trendsource.

1. Continues to say no data connection, cannot use onsite some of the time, doesn't retain data, cannot take pictures in the app... I could continue but I won't.

2. The account reps are very polite and pleasant to deal with, the mobile app is not always avail for input,depending on the job chosen but when used as long as you have a strong signal it works great!App used to work great for about five or six months.

3. I enjoy being able to complete assignments using this app, but the saving during loss of internet is a hassle.The app used to work great, but it has not worked properly for 8 months.

4. Half the time mobile check in doesn't track your location correctly and you cannot check in standing INSIDE the store.

5. Hopefully this time is the charmThe app has a fatal network area, and after 5 attempts, I cannot apply.

6. I end up having to use my web browser in order to finish the reportAs of 1/1/2021, Trendsource expects their field agents to input data on site.

7. I spend more time in this app than expected because if the internet connection is lost at least 55% of the time you can't get back into it to save what you've already completed.

8. Also, when you look at any app and there's as many one-star ratings as there are five-star ratings, you don't want to use it, because it doesn't work.

9. The majority of the time it doesn't save it on the first and sometimes the second try.

10. As of now not impressed.Can look at most of the things can start a project then unable to complete because you can't upload photos or answer any of the questions.

11. And the developer is clearly a moron.I'm trying to setup an account, it keeps saying it can't because of a network error.

1. Fix The Source Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The Source: Restarting the app will resolve most errors.
2. Update the The Source App. Here is how:
   1. On Android goto PlayStore » Search for "The Source" » Open The Source Mobile » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Source » click "UPDATE".
3. Clear The Source Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from The Source servers.
   1. On Android, goto Settings » Apps » Select "The Source Mobile" » click Storage » click "Clear Cache".
4. Check The Source app permissions. If any of these permissions required to use your device's features are disenabled, The Source might not work.
5. Uninstall and reinstall The Source. If nothing else has worked, completely uninstall The Source then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The Source not working

2. Fix The Source Server issues & Internet Connection

1. Check network connection: An unstable Internet will make The Source be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to The Source not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, The Source may not be able to connect to the Internet when running in the background.