Published by Life Time, Inc. on Jul 23, 2024

Report an issue with Life Time Training.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Life Time Training?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Life Time, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Life Time Training image 1 contact Life Time Training image 2

About Life Time Training

1. The Life Time Training app helps you achieve your fitness goals by delivering personalized programs created by certified Life Time Personal Trainers.

2. Life Time Training will help you stay committed to a Healthy Way of Life through comprehensive training plans, interactive messaging and progress reports.

3. Created by a certified Life Time Personal Trainer, your program will be customized to your goals and abilities.

4. View videos of every exercise prescribed by your Personal Trainer to see proper form and technique.

5. Track your cardio and strength workouts, body measurements and tasks to stay motivated.

6. Stay accountable through instant messaging with your Trainer and in app Community Groups.

7. Take progress photos and record lifting measurements as you progress through your plan.

8. See a calendar view of your program to know what is coming and what you've already accomplished.

9. Sync with Fitbit or MyFitnessPal to track your daily nutrition.

Life Time Training Customer Insights

1. Moving training days around, is a pain, when clicking on a rest timer during a workout sometimes opens up a sleep logger, can't delete comments or change reactions to comments, doesn't explain the rating a workout counts as a comment, etc.

2. When I log in on the web and look, my message doesn't exist.The app has the option to build a freestyle workout by selecting and adding exercises.

3. When working with a trainer it is great for including rests, instructional videos and tracking your reps and weights.App needs work.

4. The one I selected was too strenuous while I rehab a broken ankle, but I'm told that the "trainer" won't let me change.This is a great app while you have a trainer and they are organizing your workouts.

5. However, if you want to add your own workout, there is no way for to create your own work outs unless you want to name them all the same.

6. Lesson to self: warm up those muscles and joints before starting the app workout.

7. At home I have a tendency to not warm up enough for the level of workout that I've chosen.

8. The exercise programs are good, but this app is not good.I use this app to supplement what I do at Lifetime Fitness.

9. I sometimes add this to a second exercise workout for the day.

10. There are no help features in this app.The app works well and is useful (especially with the Lifetime facilities closed) but I have two complaints.

11. Then the workout I spent several minutes building disappears.

Steps to Troubleshoot & Fix Life Time Training Issues

1. Fix Life Time Training Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Life Time Training: Restarting the app will resolve most errors.
  2. Update the Life Time Training App. Here is how:
    1. On Android goto PlayStore » Search for "Life Time Training" » Open Life Time Training » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Life Time Training » click "UPDATE".
  3. Clear Life Time Training app cache: Clearing cached data will force your app to retrieve the latest data directly from Life Time Training servers.
    1. On Android, goto Settings » Apps » Select "Life Time Training" » click Storage » click "Clear Cache".
  4. Check Life Time Training app permissions. If any of these permissions required to use your device's features are disenabled, Life Time Training might not work.
  5. Uninstall and reinstall Life Time Training. If nothing else has worked, completely uninstall Life Time Training then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Life Time Training not working


2. Fix Life Time Training Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Life Time Training be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Life Time Training not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Life Time Training may not be able to connect to the Internet when running in the background.

Reported Issues

More from the developer