Published by Life Time, Inc. on Sep 13, 2024

Report an issue with Life Time Digital.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Life Time Digital?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Life Time, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Life Time Digital image 1 contact Life Time Digital image 2

Life Time Digital Customer Insights

1. Lately, I've been noticing issues with the classes where in I have to deselect the filter repeatedly.It's great at what it's already doing, and I love the card feature.

2. At centerville location, the rock climb wall hours haven't been updated in the 6 months since the schedule changed.

3. When I first go to into the app and go to class schedules, the top banner shows the name of my last search, but the results are my home club, even if that wasn't my last search.

4. However, it gets only 4 stars because anyone you try to filter the classes or change days it won't load until you go back to the home page and then back into classes.

5. It should be part of the app and not an embedded web page.The ID card page helps you avoid carrying an extra card around which is great.

6. I can't even look at classes now and I have deletedApp is a good way to consolidate visits, events, classes, club tab and the card itself.

7. Also, I haven't been able to figure out how to pay at the cafe with the app without starting an order.

8. I don't use their workouts, but I do believe they have some tips and routines in the app that might be useful to some.Buggy. I've been using it for almost a year, and it seems like there's always something not working right on it.

9. Still love the app.The app helps me keep track of when I go to the gym, which helps motivate me if I see I haven't been getting in often enough.

10. Right now, I can't change the class filter, so all I'm seeing is results from a filter I set a while back (only showing GTX Burn).

11. I have asked the front desk and rock climb team about it, but no one seems to know who is responsible for making info accurate.

Steps to Troubleshoot & Fix Life Time Digital Issues

1. Fix Life Time Digital Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Life Time Digital: Restarting the app will resolve most errors.
  2. Update the Life Time Digital App. Here is how:
    1. On Android goto PlayStore » Search for "Life Time Digital" » Open Life Time Digital » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Life Time Digital » click "UPDATE".
  3. Clear Life Time Digital app cache: Clearing cached data will force your app to retrieve the latest data directly from Life Time Digital servers.
    1. On Android, goto Settings » Apps » Select "Life Time Digital" » click Storage » click "Clear Cache".
  4. Check Life Time Digital app permissions. If any of these permissions required to use your device's features are disenabled, Life Time Digital might not work.
  5. Uninstall and reinstall Life Time Digital. If nothing else has worked, completely uninstall Life Time Digital then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Life Time Digital not working


2. Fix Life Time Digital Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Life Time Digital be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Life Time Digital not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Life Time Digital may not be able to connect to the Internet when running in the background.

Reported Issues

More from the developer