Published by Tradesy Inc.

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Why should I report an Issue with Tradesy: Buy Designer Fashion?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Tradesy Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Tradesy: Buy Designer Fashion

1. You can find it all on Tradesy, from luxury staples like Chanel, Louis Vuitton, Dior, Gucci, Fendi, Louboutin, Hermés, Saint Laurent, Valentino, Givenchy, and Burberry to up-and-coming contemporary brands like Khaite, Ganni, Ulla Johnson, Telfar, and Zimmermann to rare, one-of-a-kind, and archival pieces.

2. List your items on Tradesy, sell fast using our Smart Pricing Tool, then use your funds to buy new-to-you pieces you truly love.

3. Tradesy has everything that you need: luxury brands, vintage style, classic and even wedding fashion.

4. Tradesy is the leading peer-to-peer resale marketplace for buying and selling luxury and vintage fashion.

5. We’ve made it safe, simple, and fun to recirculate pre-owned clothing and accessories, which means you can score top brands for up to 70% off retail, reduce waste, and get the authentic designer wardrobe you’ve always wanted.

6. Download the Tradesy app today to get access to the best designer deals and create your own resale listings in minutes.

7. Shop your favorite brands — including Chanel, Louis Vuitton, Gucci, Prada, Louboutin, Saint Laurent, Tiffany & Co. , and more — up to 70% off with authenticity guaranteed.

8. Tradesy believes in accessible and sustainable luxury fashion: sell what you have to buy what you want.

9. No worries if you’re a shipping novice, or don’t own a printer — we offer a free, easy shipping kit that has everything you need, including chic packaging totally worthy of an unboxing video.

10. From what we sell to who we are, authenticity is at the core of everything Tradesy does.

11. HERE’S WHAT REAL PEOPLE ARE SAYING ABOUT TRADESY... “I love Tradesy.

Tradesy Customer Insights

1. If those items were fixed, I would give 5 stars.It's a good app, but it really sucks when you're about to list an item, you're following the steps and once you've cropped your pictures and are ready to publish, not all the pictures you uploaded are showing, pictures are moved.

2. How great it all looked when they adjusted your pics to optimize them, etc... Bull.... I have tried for 2 days to list an item.

3. Selling isn't very user friendly, uploading pictures shows the 8 pics I uploaded, then I go to save the listing and there are only 2 pics.

4. If you add 12 pictures in the app, only 4 will actually appear in the listing.🤦 ♀️🤦 ♀️The search is based upon the sellers own "key words", not the actual name that you put in the search bar.

5. Posting one item will take me 15 to 30 minutes...resizing, rearranging, uploading, saving its so annoying and time consuming.

6. Poshmark is way easier to use.Everything works great, the only problem is uploading pictures is not that easy for the sellers.

7. New item post upload only pics it wants never puts the cover shot in front.

8. Tried to add had to put in draft to do itAs a seller it takes forever to sell an item on this app.

9. I've tried for 2 days to put in the address info required to list an item, and it won't save info.

10. When I list my photos, on my phone they disappear when the listing goes active or in a different order deleting photos.

11. When you hit continue it has orange lines running across the top of screen FOREVER! If you back out, go to your phones home page, or do anything, it throws you out, and you start over.Edit - decided to take a break because of the horrible listing experience.

Steps to Troubleshoot & Fix Tradesy Issues

1. Fix Tradesy Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Tradesy: Restarting the app will resolve most errors.
  2. Update the Tradesy App. Here is how:
    1. On Android goto PlayStore » Search for "Tradesy" » Open Tradesy: Buy Designer Fashion » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Tradesy » click "UPDATE".
  3. Clear Tradesy: Buy Designer Fashion app cache: Clearing cached data will force your app to retrieve the latest data directly from Tradesy servers.
    1. On Android, goto Settings » Apps » Select "Tradesy: Buy Designer Fashion" » click Storage » click "Clear Cache".
  4. Check Tradesy app permissions. If any of these permissions required to use your device's features are disenabled, Tradesy might not work.
  5. Uninstall and reinstall Tradesy. If nothing else has worked, completely uninstall Tradesy then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Tradesy not working


2. Fix Tradesy Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Tradesy be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Tradesy not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Tradesy may not be able to connect to the Internet when running in the background.

Reported Issues