Published by Adore Me on Nov 28, 2024

contact Adore Me – Designer Lingerie Chat with our AI-based Adore Me Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Adore Me?



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Why chat with our AI Adore Me Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Adore Me.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. 0/10 would recommend.The app is easy to navigate, the products look and feel great (even the lacy stuff is comfy!), they have all options for most sizes, and a lot of their products are sustainably made I like the last their subscription fee counts 1:1 as store credit, and they make it hard to forget that you can skip a month or pause your subscription if you need.

2. 0/10 would recommend.The app is easy to navigate, the products look and feel great (even the lacy stuff is comfy!), they have all options for most sizes, and a lot of their products are sustainably made I like the last their subscription fee counts 1:1 as store credit, and they make it hard to forget that you can skip a month or pause your subscription if you need.

3. My only issues with AdoreMe are 1) I've had a few orders shipped where I didn't get everything I ordered 2) I'm tall and there aren't any tall variantsGood store app, makes it relatively easy to save your faves and shop, but it is an extremely frustrating experience that an online store has so much restriction based on stock.

4. My only issues with AdoreMe are 1) I've had a few orders shipped where I didn't get everything I ordered 2) I'm tall and there aren't any tall variantsGood store app, makes it relatively easy to save your faves and shop, but it is an extremely frustrating experience that an online store has so much restriction based on stock.

5. I've been trying to spend my store credit and cancel, but good grief, they keep cancelling my orders, so I can't even do that!Stop with the notifications!!! I have this as NEVER send SMS and I still get notifications every day, multiple notifications a day.

6. I hope they add more in extended sizes soon, so it's more inclusive and useful long-term.I love the monthly subscription, but I get frustrated when they run out of my size.

7. I hope they add more in extended sizes soon, so it's more inclusive and useful long-term.I love the monthly subscription, but I get frustrated when they run out of my size.

8. I've been trying to spend my store credit and cancel, but good grief, they keep cancelling my orders, so I can't even do that!Stop with the notifications!!! I have this as NEVER send SMS and I still get notifications every day, multiple notifications a day.

9. I've had multiple orders mysteriously cancelled whenever I get things on sale, for "technical glitches." Shipping takes quite a while, and the while the sets are inexpensive, it shows in quality.

10. I've had multiple orders mysteriously cancelled whenever I get things on sale, for "technical glitches." Shipping takes quite a while, and the while the sets are inexpensive, it shows in quality.

11. There are cool features, like after I place my order, sometimes they will add extras for purchase, but they only offer one photo and the wrong size, so I don't often choose the add ons because I don't know what they are.

Steps to Troubleshoot & Fix Adore Me Issues

1. Fix Adore Me Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Adore Me: Restarting the app will resolve most errors.
  2. Update the Adore Me App. Here is how:
    1. On Android goto PlayStore » Search for "Adore Me" » Open Adore Me – Designer Lingerie » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Adore Me » click "UPDATE".
  3. Clear Adore Me – Designer Lingerie app cache: Clearing cached data will force your app to retrieve the latest data directly from Adore Me servers.
    1. On Android, goto Settings » Apps » Select "Adore Me – Designer Lingerie" » click Storage » click "Clear Cache".
  4. Check Adore Me app permissions. If any of these permissions required to use your device's features are disenabled, Adore Me might not work.
  5. Uninstall and reinstall Adore Me. If nothing else has worked, completely uninstall Adore Me then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Adore Me not working


2. Fix Adore Me Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Adore Me be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Adore Me not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Adore Me may not be able to connect to the Internet when running in the background.

Reported Issues

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