Contact Smart Data Transfer Customer Service

Why should I report an Issue with Smart Data Transfer: Clone It?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Theta App Studios to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The app turned out to be a waste of time.Just installed this on both of my phones, and get all the way through to the point of adding a device.. it shows me the device.. but as soon as i click on it to add it it says "upgrade to a supported version then rescan" Let me ask an honest question of the developer... If this is meant to allow me to transfer data from my old device, to my new one...... why didn't you make it backwards compatible? Why did playstore install an older version on my older device?How is it that I am not able to close the tab for the Go Premium page selection on this old phone but I could close this tab in the new phone that I want to transfer data to? It's like forcing me to pay a minimum of $1.99 for a week the lowest sum in order to proceed.

2. Very disappointing.Seems like a good app but they do not allow the screen to flip! The top right of the tablet i want to transfer from is cracked and guess where the app NEXT button is! It needs to be flippable, so not so smart programmed.When I opened the app I was excited but, once open, it turns out to be the app version of a paperweight.

3. Seems like a good app but they do not allow the screen to flip! The top right of the tablet i want to transfer from is cracked and guess where the ap..📱It copied files to my new phone but hardly anything is accessible.

4. AnnoyingVery difficult to get phones to synch did not transfer all photos and worst of all it basically Destroyed my telephone files which had been successfully been transfered a few days earlier at the phone store.

5. A useless waste of otherwise useable space.It would have worked, but I accidentally didn't press send (totally my fault) but I then realised but when I pressed it I just got a notification saying they weren't connected, it's just too confusing to use.

6. Could not find app on Google Play to cancel subscription!Waooooo its amazing application.l can easily transfer the data from obe mobile to other.I really enjoyed to use this application.

7. It might have worked so not one star but didn't work for me.Other than being full of ads at every click, but it wouldn't let me recieved because it kept saying to enable my location.

8. The files were ruined in both my old phone and my new phone.

9. My settings had this app enabled in location, it just didn't get it.

10. The home page is too non-descript to figure out without any sort of instruction.

11. Could not get past the first ad to access the application.

1. Fix Smart Data Transfer Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Smart Data Transfer: Restarting the app will resolve most errors.
2. Update the Smart Data Transfer App. Here is how:
   1. On Android goto PlayStore » Search for "Smart Data Transfer" » Open Smart Data Transfer: Clone It » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Smart Data Transfer » click "UPDATE".
3. Clear Smart Data Transfer: Clone It app cache: Clearing cached data will force your app to retrieve the latest data directly from Smart Data Transfer servers.
   1. On Android, goto Settings » Apps » Select "Smart Data Transfer: Clone It" » click Storage » click "Clear Cache".
4. Check Smart Data Transfer app permissions. If any of these permissions required to use your device's features are disenabled, Smart Data Transfer might not work.
5. Uninstall and reinstall Smart Data Transfer. If nothing else has worked, completely uninstall Smart Data Transfer then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Smart Data Transfer not working

2. Fix Smart Data Transfer Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Smart Data Transfer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Smart Data Transfer not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Smart Data Transfer may not be able to connect to the Internet when running in the background.