Contact AutomateIt Customer Service

Why should I report an Issue with AutomateIt - Smart Automation?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of SmarterApps Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Has problems with turning off WiFi when out of range, and trigging Bluetooth rules incorrectly when multiple connections exist (like a smartwatch and a car at the same time), but I suspect that has to do with things outside of the app's control.Edit: I was able to make an action active during only during a certain time window by having two dedicated helper actions that turned it on and off at specific times.

2. Wrote support and weeks later no reply so uninstalling and give a suitable ratingThe location trigger doesn't automatically work unless I use my phone which defeats the purpose as I wanted it to send an sms when I'm within the vicinity.

3. I need things like those to really have a smart phone instead of a dumb one xDWith the last update, what it does is appear a notification telling me about the action I set, and I have to click it for the action to be actioned (sorry for my English).

4. the repeat trigger is a great example, i have had to make a separate task to disable the rule at a certain time because otherwise it will repeat foreverThis app worked great for a few weeks.

5. makes things kinda difficult for anythig complicated, would make things a lot easier if we had "AND NOT" "Triggers" to prevent a task being triggered if you need something to only launch under a couple of conditions.

6. Now the app isn't working at all, and since I can't fix it this time, lack of support means the app is now useless.works really well for simple tasks.

7. Seems like it's a common problem as other reviewers have reported similar problems.To everyone saying that the app doesn't work anymore.

8. Another example: at night, set mute, turn music very low to avoid ads and dim the screen to 20% Exceptions to rules? At x time do z, except Chrome is in foreground.

9. I've never gotten a response from support from the handful of times I've emailed them about issues over the past few years, but I've generally been able to figure out solutions on my own.

10. Until this past week location triggers were accurate and reliable as I was running on a traditional router for wifi.

11. The action works well though since I got it set up!App has always been a little glitchy, but its usefulness outbalanced that until recently.

1. Fix AutomateIt Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart AutomateIt: Restarting the app will resolve most errors.
2. Update the AutomateIt App. Here is how:
   1. On Android goto PlayStore » Search for "AutomateIt" » Open AutomateIt - Smart Automation » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AutomateIt » click "UPDATE".
3. Clear AutomateIt - Smart Automation app cache: Clearing cached data will force your app to retrieve the latest data directly from AutomateIt servers.
   1. On Android, goto Settings » Apps » Select "AutomateIt - Smart Automation" » click Storage » click "Clear Cache".
4. Check AutomateIt app permissions. If any of these permissions required to use your device's features are disenabled, AutomateIt might not work.
5. Uninstall and reinstall AutomateIt. If nothing else has worked, completely uninstall AutomateIt then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing AutomateIt not working

2. Fix AutomateIt Server issues & Internet Connection

1. Check network connection: An unstable Internet will make AutomateIt be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to AutomateIt not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, AutomateIt may not be able to connect to the Internet when running in the background.