Published by AppRover

Report an issue with Smart Contacts Backup.
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Why should I report an Issue with Smart Contacts Backup - (My Co?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of AppRover to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Smart Contacts Backup - (My Co image 1 contact Smart Contacts Backup - (My Co image 2

About Smart Contacts Backup - (My Co

1. Easy to use anywhere anytime for free. ● Offline Backup and no need to sync to any server. ● Send back to your email with the created contact backup VCF file. ● Manage history of backup in chronological order with date and time. ● Settings to change date style or easy option to add photos for backup. ● Set backup reminder for weekly or monthly backup. ● Copy backup file easily from the “SmartContacts” folder in case miss the email.

2. After sending your backup file to yourself via email please check your inbox if email available in the inbox with the backup file attachment.

3. Easy to send backup as email attachment.

4. Sometimes backup file not available due to large file size of attachment.

5. No signing in, no accounts, no activations required to take backup of your contacts.

6. Smart Contacts Backup app allow to take backup of your contacts in one tap!

7. You can use another email client to send backup file.

Smart Contacts Backup Customer Insights

1. Good one to have for your backupoption to backup should be easy to find , otherwise the app is pretty goodIts only taking 50 contracts out of 350 contact's... and you can Not send the contact's to email as excel file at allGood but should have cloud backup and sync option like Gmail contacts.

2. But I had no issues with the app, it did exactly what it was supposed to.this app is really useful.. i can backup and recover my contacts very easily.. :)I was using android phone before and used this app to back up my contacts....now I am using ios phone and not able to back up my contacts does it work on ios phones??App is simple and fast.

3. I'm done with phone contact apps.Why one tap backup,? Why not automatic I searched whole playstore so far i found only one app which syncs real time when new contact is added it is synced live to cloud.

4. But phone contacts are next to impossible without some company wanting access to all your private photos and videos and everything.

5. But it is costly having monthly subscriptionSent email back to myself, says your backup file is attached, so I checked and nothing was attached.

6. There is only one true way to backup your contacts.

7. This app tripled all my contacts and changed the names of my WhatsApp contacts.

8. Lost all my contacts.Little to no explanation on how to use the app within itself, and I'm sure there's a slightly better/easier way to do this.

9. every other app on your phone is easy to back up.

10. My phone is unstable now.

11. WRITE THEM DOWN ON PAPER.

Steps to Troubleshoot & Fix Smart Contacts Backup Issues

1. Fix Smart Contacts Backup Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Smart Contacts Backup: Restarting the app will resolve most errors.
  2. Update the Smart Contacts Backup App. Here is how:
    1. On Android goto PlayStore » Search for "Smart Contacts Backup" » Open Smart Contacts Backup - (My Co » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Smart Contacts Backup » click "UPDATE".
  3. Clear Smart Contacts Backup - (My Co app cache: Clearing cached data will force your app to retrieve the latest data directly from Smart Contacts Backup servers.
    1. On Android, goto Settings » Apps » Select "Smart Contacts Backup - (My Co" » click Storage » click "Clear Cache".
  4. Check Smart Contacts Backup app permissions. If any of these permissions required to use your device's features are disenabled, Smart Contacts Backup might not work.
  5. Uninstall and reinstall Smart Contacts Backup. If nothing else has worked, completely uninstall Smart Contacts Backup then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Smart Contacts Backup not working


2. Fix Smart Contacts Backup Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Smart Contacts Backup be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Smart Contacts Backup not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Smart Contacts Backup may not be able to connect to the Internet when running in the background.

Reported Issues