Contact Confluence Data Center Customer Service

Why should I report an Issue with Confluence Data Center?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Atlassian to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. From document creation to project collaboration, over 30,000 companies have discovered that Confluence is a game-changing way to share ideas, work on projects, and get stuff done.

2. Atlassian Confluence is team collaboration software that provides one place to share ideas, work together, and get stuff done.

3. The Confluence Data Center helps you stay in sync with your team, wherever you are.

4. PLEASE NOTE: The Confluence Data Center mobile app works with self-hosted Confluence Data Center sites running Confluence 6. 8 and later.

5. If your version number starts with 1000, then you'll need the Confluence cloud app instead.

6. Before you log in, this app will send us some anonymous information including your device, operating system version, carrier, day and time, country, and your language.

7. To check if this is the right app for your site, open Confluence in your browser and go to Help ( ? ) > About Confluence.

8. If your Confluence version number is 6. 8 or later you can use this app!

9. If the app crashes for any reason, we also receive anonymous information in crash reports.

10. This helps us make sure the app is working well.

11. We’re just getting started and we’d love your feedback use shake to feedback.

1. The comments section doesn't work well also (a bit worse actually): comments don't load at all; After inserting a comment I don't have any visual confirmation and the contents of the comment, remains in the input box; Also in the comment section, as I write the id of a user I want to mention, there isn't any progress indicator, until the matching results pop up.The app worked for all of five minutes pawn trying to reload it nothing would load text input doesn't work in the app gets stuck couldn't get through the basic setup without a lot of hassle and when I finally did the app never worked again.

2. How the hell am I supposed to read an entire webpage at once on my 5" phone? The text is a half millimeter tall! What a worthless app.It's a great initiative and The layout of the pages is good, but there's a lot of room for improvement: feature to find word in pages, is missing ; when loading pages I get many times a timeout and have to refresh page.

3. Lots of features are missing compared to the desktop version, such as upload of images ..ok. now i can access confluence... i tried to add a new line to a table in an existing page.

4. I would only recommend this app to someone who A) Has never used the desktop version, or B) has no intention of doing anything other than keeping simple notes.Pretty good app, but please add inline commenting capability.

5. No page tree and navigation is annoying.bad, cannot authenticate using 2-factor authentication which is a must.

6. Doesn't have many of the desktop features that make the tool productive and useful.

7. I'm using a Samsung Note 9, while he uses a Pixel.If you have read any of the other reviews you know what I am going to say.

8. In the web app you can select some text and provide an inline comment.

9. i failed... i tried to navigate to the parent page.

10. i failed... seems to be a subset of the websites functionality... very sadMissing a lot of features from the website.

11. Please add that ability.Freezes and hangs while loading pages.

1. Fix Confluence Data Center Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Confluence Data Center: Restarting the app will resolve most errors.
2. Update the Confluence Data Center App. Here is how:
   1. On Android goto PlayStore » Search for "Confluence Data Center" » Open Confluence Data Center » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Confluence Data Center » click "UPDATE".
3. Clear Confluence Data Center app cache: Clearing cached data will force your app to retrieve the latest data directly from Confluence Data Center servers.
   1. On Android, goto Settings » Apps » Select "Confluence Data Center" » click Storage » click "Clear Cache".
4. Check Confluence Data Center app permissions. If any of these permissions required to use your device's features are disenabled, Confluence Data Center might not work.
5. Uninstall and reinstall Confluence Data Center. If nothing else has worked, completely uninstall Confluence Data Center then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Confluence Data Center not working

2. Fix Confluence Data Center Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Confluence Data Center be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Confluence Data Center not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Confluence Data Center may not be able to connect to the Internet when running in the background.