Contact AT&T Customer Service

Why should I report an Issue with AT&T Mobile Transfer?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of AT&T Services, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It transferred over most of my info but then it missed some that includes SMS messages, parts of the call log, pictures, some apps.I was able to successfully transfer all of my photos and videos from my iPhone to my Samsung.

2. It would be nice if it could transfer in the background so you can use your phone if need need because; Come on! we all know that it takes a minute, the type of minute when a girl states she'll "Be done getting ready in a minute."....(enter jeopardy theme music here).

3. Image albums are copied to an arcane folder almost impossible to fjnd; images not in a folder don't get transferred at all; contact transfer is horrid, because (1) many contacts are not transferred at all, and (2) some contacts have reverted to a previous data version.

4. I transferred videos, pictures and documents from one phone to another but not the SMS text messages or contacts but that was not a big deal as Google accounts are better at storing contact details for new phone set ups.

5. Two small problems: the app said I had 0 contacts when I had 70, but after doing the transfer, all of my contacts were on my new phone with their contact photos and everything.

6. I was able to use the small QR code on the screen showing this program was running on the good half of my screen and BOOM mobile transfer took care of everything else.

7. AT&T Mobile Transfer is a very convenient way to transfer messages, media, and other stuff when switching phones.

8. AT&T said they couldn't help and the system available to transfer thru the settings app on both phones wouldn't allow it because there was so little battery to transfer the data.

9. The app is very straightforward and I would highly recommend it.Idk why you have to download the app again in order to transfer, when it's already on your phone.

10. My other phone had a half broken screen and the remaining half was very bad and broken up, but I was able to manipulate it just enough to be able to see the QR code in the screen where you can close or see all recent apps.

11. However, I don't like that it didn't transfer over everything and when it transferred over the pictures they weren't in the date order that they were taken.

1. Fix AT&T Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart AT&T: Restarting the app will resolve most errors.
2. Update the AT&T App. Here is how:
   1. On Android goto PlayStore » Search for "AT&T" » Open AT&T Mobile Transfer » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AT&T » click "UPDATE".
3. Clear AT&T Mobile Transfer app cache: Clearing cached data will force your app to retrieve the latest data directly from AT&T servers.
   1. On Android, goto Settings » Apps » Select "AT&T Mobile Transfer" » click Storage » click "Clear Cache".
4. Check AT&T app permissions. If any of these permissions required to use your device's features are disenabled, AT&T might not work.
5. Uninstall and reinstall AT&T. If nothing else has worked, completely uninstall AT&T then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing AT&T not working

2. Fix AT&T Server issues & Internet Connection

1. Check network connection: An unstable Internet will make AT&T be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to AT&T not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, AT&T may not be able to connect to the Internet when running in the background.