Contact Norton360 Antivirus & Security Customer Service

Why should I report an Issue with Norton360 Antivirus & Security?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of NortonMobile to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I tried uninstalling and reinstalling and now it's trying to force me to allow unrestricted battery, permission to control my phone, full-time location access, PLUS it still has a problem with my wifi.

2. It has issues saying that my Network is compromised on my mobile phone even though my Norton 360 app is on same network as my laptop and it has no issues.

3. It has been a year and it is just as hard or harder to update my phone from the installer email sent from my computer.

4. They charge more to renew.Why, exactly, do your alerts in phone's notifications panel need to be permanent/sticky/non-removable? Answer: They don't need to be, and shouldn't be.

5. FYI, I want the alerts, but just want to be able to manually swipe them away to clean up my notification panel, like I can do with 99.9% of alerts from other appsApp has great until about a week ago.

6. This is very frustrating and I need someone at Norton to come up with a solution please!!!!Solid protection & really does catch MOST of the viruses.

7. Ever since the last system update on my Samsung S20 FE my Norton 360 has been shutting itself off at random times.

8. I have to check my phone every time I pick it up to see if Norton is running.

9. HELP!!!!Update rating based on Norton response taking a very long time.

10. It claims my wifi security is compromised but the Norton scan run by my desktop disagrees.

11. I have deleted and reinstalled the program more times than I can count, turned my phone off and let it sit before turning it back on after deleted and before reinstalling but nothing helps.

1. Fix Norton360 Antivirus & Security Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Norton360 Antivirus & Security: Restarting the app will resolve most errors.
2. Update the Norton360 Antivirus & Security App. Here is how:
   1. On Android goto PlayStore » Search for "Norton360 Antivirus & Security" » Open Norton360 Antivirus & Security » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Norton360 Antivirus & Security » click "UPDATE".
3. Clear Norton360 Antivirus & Security app cache: Clearing cached data will force your app to retrieve the latest data directly from Norton360 Antivirus & Security servers.
   1. On Android, goto Settings » Apps » Select "Norton360 Antivirus & Security" » click Storage » click "Clear Cache".
4. Check Norton360 Antivirus & Security app permissions. If any of these permissions required to use your device's features are disenabled, Norton360 Antivirus & Security might not work.
5. Uninstall and reinstall Norton360 Antivirus & Security. If nothing else has worked, completely uninstall Norton360 Antivirus & Security then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Norton360 Antivirus & Security not working

2. Fix Norton360 Antivirus & Security Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Norton360 Antivirus & Security be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Norton360 Antivirus & Security not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Norton360 Antivirus & Security may not be able to connect to the Internet when running in the background.