Published by ShadowFox Team

Report an issue with ShadowFox VPN.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with ShadowFox VPN - Free, Fast, Security & Unlimited?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ShadowFox Team to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

ShadowFox VPN Customer Insights

1. i followed the requirements but it will not create.I was a great app but now I cannot connect.

2. It says 'auto logging in' & 'please check your network connection' eventhough i have a goood network connection.

3. It repeatedly pops up, "ALLOW PERMISSION" I allowed the "PERMISSIONS" and NOTHING! DON'T WASTE YOUR TIME LIKE I DID.i am trying ti register an account.

4. it makes no sense as it is asking me to create a password.

5. I can watched Youtube but I cannot connect.

6. it says incorrect password.

7. NOT FREE!! Will NOT CONNECT! Won't connect unless you pay.

8. but when i try ti create a password.

9. Connection was fast and simple.

10. i ebter the code recieved.

11. 😔Easy, no-hassle VPN.

Steps to Troubleshoot & Fix ShadowFox VPN Issues

1. Fix ShadowFox VPN Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ShadowFox VPN: Restarting the app will resolve most errors.
  2. Update the ShadowFox VPN App. Here is how:
    1. On Android goto PlayStore » Search for "ShadowFox VPN" » Open ShadowFox VPN - Free, Fast, Security & Unlimited » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ShadowFox VPN » click "UPDATE".
  3. Clear ShadowFox VPN - Free, Fast, Security & Unlimited app cache: Clearing cached data will force your app to retrieve the latest data directly from ShadowFox VPN servers.
    1. On Android, goto Settings » Apps » Select "ShadowFox VPN - Free, Fast, Security & Unlimited" » click Storage » click "Clear Cache".
  4. Check ShadowFox VPN app permissions. If any of these permissions required to use your device's features are disenabled, ShadowFox VPN might not work.
  5. Uninstall and reinstall ShadowFox VPN. If nothing else has worked, completely uninstall ShadowFox VPN then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ShadowFox VPN not working


2. Fix ShadowFox VPN Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ShadowFox VPN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ShadowFox VPN not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ShadowFox VPN may not be able to connect to the Internet when running in the background.

Reported Issues