Contact Norton Family Parental Control Customer Service

Why should I report an Issue with Norton Family Parental Control?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of NortonMobile to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. You can set specific dates and times to receive automatic alerts of the location of a child’s device. ‡ Norton Family and Norton Parental Control can only be installed and used on a child’s Windows PC, iOS and Android devices but not all features are available on all platforms.

2. Parents can monitor and manage their child’s activities from any device – Windows PC (excluding Windows 10 in S mode), iOS and Android – via our mobile apps, or by signing into their account at my. Norton. com and selecting Parental Control via any browser. ‡‡ Requires your device to have an Internet/data plan and be turned on. 1.

3. Parents can sign in to my. Norton. com or family. Norton. com and select Parental Control to view their child’s activity and manage settings from any supported browser on any device. 2.

4. Help your kids balance time spent online by scheduling screen time limits for their device usage. ‡ This can helps you focus your child on schoolwork and avoid online distractions while remote learning or at bedtime.

5. Here are some of the Norton Family features parents can use to help protect their child’s online activities.

6. Norton Family uses AccessibilityService API to collect data about websites viewed through browsers on your child's device.

7. To work, the child’s device must have Norton Family installed and be turned on. 3.

8. Help your kids take a break by locking the device, so they can re-focus, or join the family at dinner.

9. Norton Family provides tools that teach safe, smart, and healthy online habits.

10. At home, attending school, or on the go, Norton Family helps keep children focused on what’s most important.

11. Let your kids explore the Web freely, with tools that help you block unsuitable websites while keeping you in the know about which sites they’re visiting.

1. If he leaves certain apps open (like Messager) he can still use them after the his time is up or in the middle of the night.I love the idea but absolutely HATE how the first click to check text messages doesn't work.

2. However, both kids' phones continue to get warnings though I don't.Was great for a while, now constantly getting alerts that permissions have been changed and accessibility turned off on my kids' devices when I have verified that neither is the case on all devices.

3. I always have to double check whether my child's device applies the settings correctly, especially if I make more than one change at a time (unlock and turn on supervision, for instance).

4. Second, I have verified, in real-time, that they are not turning off permissions or accessibility on both devices in question.I absolutely loved this app in the beginning (which is why the 3 stars).. but since updates I'm not very happy with it.

5. App persistently tells me one phone has location services disabled, even though it doesn't and can at least report in when the app feels like it.

6. First, these aren't 7-year-olds - I want them to be able to access the phone's settings when necessary.

7. one of the biggest features that attracted me to this was the text messaging monitoring.... with that feature being disabled, I feel as if I've almost wasted my money.

8. But it works well when it applies the right settings.Does not work at all.

9. The location service doesn't work.

10. Once, I've had to remove the app and reinstall it to get the location service to work again.

11. I tried using it because it is included in my Norton subscription, guess I'll have to pay for another subscription to get something that actually works.

1. Fix Norton Family Parental Control Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Norton Family Parental Control: Restarting the app will resolve most errors.
2. Update the Norton Family Parental Control App. Here is how:
   1. On Android goto PlayStore » Search for "Norton Family Parental Control" » Open Norton Family Parental Control » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Norton Family Parental Control » click "UPDATE".
3. Clear Norton Family Parental Control app cache: Clearing cached data will force your app to retrieve the latest data directly from Norton Family Parental Control servers.
   1. On Android, goto Settings » Apps » Select "Norton Family Parental Control" » click Storage » click "Clear Cache".
4. Check Norton Family Parental Control app permissions. If any of these permissions required to use your device's features are disenabled, Norton Family Parental Control might not work.
5. Uninstall and reinstall Norton Family Parental Control. If nothing else has worked, completely uninstall Norton Family Parental Control then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Norton Family Parental Control not working

2. Fix Norton Family Parental Control Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Norton Family Parental Control be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Norton Family Parental Control not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Norton Family Parental Control may not be able to connect to the Internet when running in the background.