Contact Norton Password Manager Customer Service

Why should I report an Issue with Norton Password Manager?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of NortonMobile to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Norton Password Manager helps you safeguard your personal information by making recommendations to strengthen passwords, adding more security to your online, digital life. * With the free version of Norton Password Manager, we reserve the right to limit the number of entries (like passwords) at any time.

2. This limitation won’t affect any existing entries in your vault. ¹ Requires your device to have an Internet/data plan and be turned on. ² Only available on Android and iOS devices with Fingerprint Authentication or Touch ID/Face ID activated. ³ Vault Password Reset can only be initiated on an Android or iOS smartphone.

3. Your passwords and other personal information can be even more secure by enabling two-factor authentication, plus you can use the fingerprint reader on Android™ devices so you can access your vault even faster.

4. With Norton Password Manager, your information is encrypted, making it more secure, yet still available across your devices so you can access it anywhere.

5. Norton Password Manager uses Accessibility features provided by Android to fill credentials stored in your vault.

6. To work, your smartphone must have the Norton Password Manager mobile app installed, set up, and connected to your Norton account, plus the Biometric Authentication (fingerprint, or Touch ID/Face ID) activated, beforehand.

7. Norton Password Manager is a single solution to help manage your unique passwords in multiple ways.

8. With zero knowledge encryption and two-factor authentication, only you control access to your password vault–not even Norton can access it.

9. Memorizing complex passwords with symbols, numbers, capital letters, and more, is difficult but important to help keep your personal information secure.

10. Your passwords are stored in an online vault, which can be used to auto fill online login information with a single tap.

11. Your information stays private even from us because it’s encrypted using zero-knowledge encryption before being stored in your cloud-based vault.

1. My only gripe: after the last update, when inputting the password to open the safe, the first letter is auto capped by default and the focus doesn't seem to be in the pwd control.

2. To be safe, you need to copy the password before signing into an app so it can be pasted into the appropriate place.I had to change my formerly 5 star review... It's always been annoying needing to set accessibility settings again and again.

3. I know how horrible Norton tech support can be so fortunately I haven't had to use them.Norton lost my password vault.

4. Not sure which way to go to enjoy the Password access I was content with accessing all devices⁉️🤔The movement from LastPass to Norton was horrible.

5. A little problem, when I stopped the subscription for the Router, I no longer have access to Password Manager on my other devices.

6. Not Norton!Very dependable, but some websites now ask for the login ID first and the password on the next page, which causes some confusion.

7. Since Norton dropped the Cube support with no follow-on Router, I dropped them on my other devices.

8. Norton is working to get passwords to work with with smart phone apps but still has some improvements to make.

9. There is no way to escalate, and they blame all problems on you.Be sure to have a very unique password to your vault.

10. Also it only prompts to save passwords on the web browser on my PC, never from my phone.What just happened, I was using the app , then all of a sudden i am locked out of my account.

11. It doesn't recognize my password, no option to use fingerprint.

1. Fix Norton Password Manager Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Norton Password Manager: Restarting the app will resolve most errors.
2. Update the Norton Password Manager App. Here is how:
   1. On Android goto PlayStore » Search for "Norton Password Manager" » Open Norton Password Manager » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Norton Password Manager » click "UPDATE".
3. Clear Norton Password Manager app cache: Clearing cached data will force your app to retrieve the latest data directly from Norton Password Manager servers.
   1. On Android, goto Settings » Apps » Select "Norton Password Manager" » click Storage » click "Clear Cache".
4. Check Norton Password Manager app permissions. If any of these permissions required to use your device's features are disenabled, Norton Password Manager might not work.
5. Uninstall and reinstall Norton Password Manager. If nothing else has worked, completely uninstall Norton Password Manager then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Norton Password Manager not working

2. Fix Norton Password Manager Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Norton Password Manager be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Norton Password Manager not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Norton Password Manager may not be able to connect to the Internet when running in the background.