Contact Antivirus & Virus Cleaner Lock Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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3. Skip support wait times and emailing back and forth. Get help immediately.

1. It turns out there was a virus on my phone; this app located it for me! Definitely did it's job, I don't mind the ads because the app is keeping my phone (and me) safe! The notifications are useful for me too because it motivates me and reminds me to scan my phone.Easy to use, works well, and it's pretty good overall.

2. I keep getting spammed with notifs like "is your phone safe?" and "VIRUS, SCAN NOW" then after watching a few ads, I get to the scan and there is no virus.

3. In a few seconds it located two viruses, uninstalled the virus, and finally my phone is back to normal.

4. One ad during scanning and 1 ad for cleaning would suffice.I obviously got some type of virus that was causing non-stop pop-up screens to the point I was unable to use any browser.

5. As if I need more ads.Of all the free antivirus software apps I tried, this is the only one that found the PUP file messing up my phone.

6. I would like an option to be able tlo change the background color, but the app's supposed to scan for viruses, not look good while doing it, so I get it if we can't.

7. A lot of users are complaining about the ads, which are extremely annoying but they are what is keeping this app free for all us cheapskates, like me.Too many ads, but it does a good job.

8. Remember to keep you and your phone safe!My phone was freezing up every minute or so.

9. Why does clicking on a notification message perform a task but after doing so doesn't remove the message.

10. Got rid of the 2 apps that gave me some type of virus.

11. By the time your completely done scanning and cleaning your phone, you'd probably go through 8 or more ads.

1. Fix Antivirus & Virus Cleaner Lock Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Antivirus & Virus Cleaner Lock: Restarting the app will resolve most errors.
2. Update the Antivirus & Virus Cleaner Lock App. Here is how:
   1. On Android goto PlayStore » Search for "Antivirus & Virus Cleaner Lock" » Open Antivirus & Virus Cleaner Lock » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Antivirus & Virus Cleaner Lock » click "UPDATE".
3. Clear Antivirus & Virus Cleaner Lock app cache: Clearing cached data will force your app to retrieve the latest data directly from Antivirus & Virus Cleaner Lock servers.
   1. On Android, goto Settings » Apps » Select "Antivirus & Virus Cleaner Lock" » click Storage » click "Clear Cache".
4. Check Antivirus & Virus Cleaner Lock app permissions. If any of these permissions required to use your device's features are disenabled, Antivirus & Virus Cleaner Lock might not work.
5. Uninstall and reinstall Antivirus & Virus Cleaner Lock. If nothing else has worked, completely uninstall Antivirus & Virus Cleaner Lock then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Antivirus & Virus Cleaner Lock not working

2. Fix Antivirus & Virus Cleaner Lock Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Antivirus & Virus Cleaner Lock be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Antivirus & Virus Cleaner Lock not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Antivirus & Virus Cleaner Lock may not be able to connect to the Internet when running in the background.