Contact Ajax Security System Customer Service

Why should I report an Issue with Ajax Security System?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Ajax Systems Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Ajax covers security and comfort, intrusion protection, fire detection, water leak prevention, and video surveillance — all seamlessly automated and integrated.

2. Ajax also supports automation scenarios, which enhance the protection and comfort of the facility. 2. 5 million people in 187 countries are protected by Ajax.

3. The largest alarm receiving centers in 187 countries work with the Ajax security systems.

4. As soon as a person enters a protected area, they will be captured by a detector from the MotionCam series, an Ajax camera, or a third-party camera.

5. Ajax cameras, powered by proprietary video streaming technology, offer an integrated and efficient surveillance solution.

6. Change security modes according to a schedule, program outdoor lighting to turn on when strangers are detected on your property, or implement an anti-flood system.

7. The system promptly notifies users and an alarm receiving center of any intrusion, fire, or flooding.

8. Ajax devices were tested for compliance with various requirements, rules, and regulations and have been rated as Grade 2 and Grade 3.

9. Synchronized with system events, they grant users access to video data and enable customizable scenario-based recordings.

10. Control WaterStop Jeweller and check its status from anywhere in the world via the Ajax app.

11. WaterStop Jeweller automatically shuts off the water if LeaksProtect Jeweller or a third-party water leak detector is triggered.

1. I do not want for it to sound the thief alarm if it loses internet connection or power for a few seconds, I should be able to at least change the notification sound for those type of events, or be able to disable/enable what notifications I want to recieve.

2. I wish they would fix that joke of a suggested feature platform.I'd like to suggest some new features: - add an option to alarm activation when DoorProtect has been closed (from open state) - an option for the Sirens to repeat a number of times the alarm if it wasn't de-arm with a delay of minutes (ex.

3. This is a alarm system control app, not a hipster toy, it should have usability on first place.The alarm woke up my 2 year old son in the middle of the night because the home Ajax hub lost Internet connection for a few seconds.

4. If there is an alternative app then you would be advised to use it; but if you have an Ajax system, you're probably stuck with it!Great product, absolutely phenomenal support, and of course a solid app! The only catch is my short experience as my installation was quite recent, and maybe the price to some, but definitely worth the investment 😁 as for the app: absolutely jam packed full of features and easy to set up.

5. I'd like an option to set which screen (tab) the app opens on, instead of it being "control", where its easy to mistakenly press "panic"The latest update ruined the layout I had working for me on the control screen.

6. Other users can be added and permissions changed accordingly (unless pending invite, at the time of this review, you will need to quickly switch their perms out when they register randomly down the line)The application is decent but the functionality is in very low level.

7. Notification sounds: In (system) "settings" its not clear what Alarm, Main and Other notification channels are.

8. Please update appHie, downloaded this app 2 weeks ago, setting it up, wants 2 otps, 1 from my email which I get and the other on my cellphone number which never comes, so can't finish set up because of that.

9. The Control screen uses symbols which are light grey on dark grey and you just have to guess which is which.

10. After crying vigorously, he is now scarred of the phone thinking it might sound the alarm.

11. If only it wasn't so difficult to get hold of the anyone at AJAX that could listen and help instead of just telling the customer to contact some other artful dodger.

1. Fix Ajax Security System Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ajax Security System: Restarting the app will resolve most errors.
2. Update the Ajax Security System App. Here is how:
   1. On Android goto PlayStore » Search for "Ajax Security System" » Open Ajax Security System » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ajax Security System » click "UPDATE".
3. Clear Ajax Security System app cache: Clearing cached data will force your app to retrieve the latest data directly from Ajax Security System servers.
   1. On Android, goto Settings » Apps » Select "Ajax Security System" » click Storage » click "Clear Cache".
4. Check Ajax Security System app permissions. If any of these permissions required to use your device's features are disenabled, Ajax Security System might not work.
5. Uninstall and reinstall Ajax Security System. If nothing else has worked, completely uninstall Ajax Security System then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ajax Security System not working

2. Fix Ajax Security System Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ajax Security System be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ajax Security System not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ajax Security System may not be able to connect to the Internet when running in the background.