Published by Steuerbot GmbH on Mar 5, 2024

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Why should I report an Issue with Steuerbot – German Tax Return?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Steuerbot GmbH to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Steuerbot – German Tax Return

1. Complete your tax return in 20 minutes for 2022, 2021, 2020 and 2019 with simple questions in Steuerbot Chat and submit your tax return.

2. We strictly adhere to the GDPR (European General Data Protection Regulation) 🔐 We store the data of your tax return anonymously and they are only passed on to the tax office when submitted.

3. There we store the data of your tax return for 5 years within the legal retention period. 🤷‍♀️What happens if I do something wrong?

4. You can enter your tax return without any risk and then decide for yourself, based on the calculated refund, whether the tax return is worth it for you.

5. For which tax years can I file a tax return with Steuerbot?

6. Until you submit your tax return, Steuerbot is completely free for you.

7. You only pay if your refund is more than €50 or if you are obliged to file a tax return.

8. Of course, you can also do your electronic tax return online with the desktop version on our website 🤩.

9. You can deduct much more than your commuting expenses as income-related expenses and for that you need no tax knowledge and no forms at all 😄 For example, if you bought a new notebook, you can fully deduct it in the same year.

10. The submission of the tax return costs €39. 99.

11. Get your taxes done with Steuerbot (Welfenstraße 19, 70736 Fellbach) - your personal tax helper!

Steuerbot Customer Insights

1. LOVE IT AND KEEP IT UP!I got stuck in the wage tax i put page, i entered the figures the way it appeared on the paper but it kept saying i had 7 error inputs, so i cancelled it and uninstalled the app.

2. I expected a competative app like Taxfix where theyfinally a tax app, which behaves like one and makes tax returns easyI love the dialog style of providing form data.

3. Unlike Taxfix, this app has no camera option to snap the paper in order to automatically detect the figues and input them, and when i tried to do it manually, it says it was i correct.

4. Next, very very sad that for Nebenkostenabrechnung, it's not helping me with a smart itemization (ex Hausmeisterkosten, Spielplatzpflege, Aufzugkosten etc.) I need to go read online what I can deduct from taxes.

5. Hope it will get better and show the app will update more often.Great chat, but taking pictures to auto fill the required fields would help a lot, would be a 5* app then.

6. Hello , I want to say that i for me it showed til yesterday that i will get 1.460 and today after 33 days of waiting is showing me in the app that i have to pay 160 , I don't understand how is this possible and is sas that you wait 33 days knowing that you take this much and then you get to pay .

7. 3 Points 1.Easy to use....for beginners step by step guidance.All you need is to have your papers ready.

8. With the raise of AI that's something that should automate it even more and this app would truly deserve it's bot far it worked pretty well, great to have everything on english.I would definitely recommend this App.

9. When it comes to formal stuff most apps throw an overcrowded mess of forms at your face.

10. Loving it, will continue using it for more years to come 😀easy and fastAverage and not comprehensive enough.

11. First of all, only in German for 2019 but I'm doing OK since I can understand some German.

Steps to Troubleshoot & Fix Steuerbot Issues

1. Fix Steuerbot Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart Steuerbot: Restarting the app will resolve most errors.
  2. Update the Steuerbot App. Here is how:
    1. On Android goto PlayStore » Search for "Steuerbot" » Open Steuerbot – German Tax Return » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Steuerbot » click "UPDATE".
  3. Clear Steuerbot – German Tax Return app cache: Clearing cached data will force your app to retrieve the latest data directly from Steuerbot servers.
    1. On Android, goto Settings » Apps » Select "Steuerbot – German Tax Return" » click Storage » click "Clear Cache".
  4. Check Steuerbot app permissions. If any of these permissions required to use your device's features are disenabled, Steuerbot might not work.
  5. Uninstall and reinstall Steuerbot. If nothing else has worked, completely uninstall Steuerbot then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Steuerbot not working

2. Fix Steuerbot Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make Steuerbot be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Steuerbot not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Steuerbot may not be able to connect to the Internet when running in the background.

Reported Issues