Published by Oregon State Credit Union on Aug 6, 2024

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Why should I report an Issue with Oregon State Credit Union?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Oregon State Credit Union to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Oregon State Credit Union

1. Free mobile banking exclusively for Oregon State Credit Union members and business members.

2. Check your account balances and history, transfer money, deposit checks, use Wear OS, pay bills and locate ATMs and branches anytime, anyplace.

Oregon State Credit Union Customer Insights

1. OSCU was outright uninterested in ever resolving this issue when I phoned about it.I have two separate credit unions who use the same app (nearly) Depositing a check works roughly 10% of the time (if you have patience) There's a user error that pops up repeatedly, and if you have the time, eventually you can get passed it.

2. It shows me my accounts, it allows me to make payments or transfer funds, and since they finally updated the mobile deposit part, i can skip the trip to deposit a check.

3. That feature is incredibly frustrating to use.It took multiple pictures of my check before allowing the deposit to go through.

4. The Check Deposit feature isn't great; it's not very clear what the issue is when it won't take the pictures of the check.

5. The check deposit section sometimes has trouble recognizing certain aspects of a check, and this can be amplified if your phones camera is bad.

6. Don't know when that update was, but it was more clear then.Fantastic banking app other than some of the drop down menus were confusing to see that they were indeed drop down menus, to me it wasn't so obvious they looked more like static images rather than something I can press and change.

7. Absolute trash.The app is good except for the check deposit feature.

8. This is the second time I've tried using this service, and the first time took two tries, and one of the two checks took 2 days to post.

9. It can be slow at times, and the check deposit isn't the best.

10. Transfers from secondary accounts (Venmo, PayPal, etc.) also take a long time to show up/drop to the account.

11. Instead of sending you a code via text or email to enter in the app (a procedure OSCU itself uses to account-verify on their website!), it makes you leave the app and TEXT via Reply a code they've just sent.

Steps to Troubleshoot & Fix Oregon State Credit Union Issues

1. Fix Oregon State Credit Union Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Oregon State Credit Union: Restarting the app will resolve most errors.
  2. Update the Oregon State Credit Union App. Here is how:
    1. On Android goto PlayStore » Search for "Oregon State Credit Union" » Open Oregon State Credit Union » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Oregon State Credit Union » click "UPDATE".
  3. Clear Oregon State Credit Union app cache: Clearing cached data will force your app to retrieve the latest data directly from Oregon State Credit Union servers.
    1. On Android, goto Settings » Apps » Select "Oregon State Credit Union" » click Storage » click "Clear Cache".
  4. Check Oregon State Credit Union app permissions. If any of these permissions required to use your device's features are disenabled, Oregon State Credit Union might not work.
  5. Uninstall and reinstall Oregon State Credit Union. If nothing else has worked, completely uninstall Oregon State Credit Union then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Oregon State Credit Union not working


2. Fix Oregon State Credit Union Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Oregon State Credit Union be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Oregon State Credit Union not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Oregon State Credit Union may not be able to connect to the Internet when running in the background.

Reported Issues