Contact Secure Gallery (Lock/Hide Pict Customer Service

Why should I report an Issue with Secure Gallery (Lock/Hide Pict?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of SpSoft to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. 2nd experience, add a file to the ONLY one Lock Folder (I unlock the folder before adding file into folder) after adding, it turns out to be 2 Folder.(Actually I add to the same folder but how it become 2 folder) And this morning when Open Folder again it shown as All File in One Folder! Is too complicated for me to use..Awesome app protection! (UPDATED REVIEW!) I've been using this app for over 9 years and it's very useful! You can hide your personal videos/pictures and not worry of showing or monitoring your phone to others.

2. Other storage apps can sort by big files and then you can just open the secure gallery path and play any of the images or videos with no issue, in spite of the password.Initially app was okay... It could handle much more data hiding.. Now I stored lots of data, it's showing error to many files as "Can't load image because out of memory (RAM)".

3. Not the case! I found them and can read them without the app on my phone or computer! Not as secure as I thought.This app made my whole file of videos unable to use after encrypted(locking it).

4. Also, you won't have to experience being anxious nor feeling embarrassed! I recommend anyone who wants to organize and secure pictures and videos in a proper settings! IT'S 2020! PROTECT YOUR EMBARRASSING PICS/VIDEOS BY LOCKING THEM! 😉😏😎This application needs to encrypt AND hide the locked content.

5. It's problem with App... It is not even allowing to unhide & move images.I just discovered that of you take your files that have been locked by Secure Gallery and RENAME those files as a .jpg file and then the files can be read.

6. FixplsAfter using it for few days, Good because can lock the whole application but, if you tried to lock the individual folder, 1st experience, can't locate after Lock.

7. I had to delete the files on the folder and thank God that the videos were backed up in my computer everytime.

8. Just connect your phone to a computer and it's in a hidden folder in the parent drive (in my case the SD card) called smartgalleryfree.

9. doesn't work.... step 1 : select a random foto and click on share and put it in the secure gallery (some may not work and notice a failure but some works) step 2: there will be a proposal of ' would you like to run the secure gallery? ' step 3: tap on yes and then viola there you have it!Very great but improve on the backup.

10. You're welcome in advanceit a great app, been using it for 2 years! let me solve the problem for you guys having to hide the app and the dial no.

11. I moved all my files out of Secure Gallary and into another app called Gallery Vault.

1. Fix Secure Gallery (Lock/Hide Pict Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Secure Gallery (Lock/Hide Pict: Restarting the app will resolve most errors.
2. Update the Secure Gallery (Lock/Hide Pict App. Here is how:
   1. On Android goto PlayStore » Search for "Secure Gallery (Lock/Hide Pict" » Open Secure Gallery (Lock/Hide Pict » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Secure Gallery (Lock/Hide Pict » click "UPDATE".
3. Clear Secure Gallery (Lock/Hide Pict app cache: Clearing cached data will force your app to retrieve the latest data directly from Secure Gallery (Lock/Hide Pict servers.
   1. On Android, goto Settings » Apps » Select "Secure Gallery (Lock/Hide Pict" » click Storage » click "Clear Cache".
4. Check Secure Gallery (Lock/Hide Pict app permissions. If any of these permissions required to use your device's features are disenabled, Secure Gallery (Lock/Hide Pict might not work.
5. Uninstall and reinstall Secure Gallery (Lock/Hide Pict. If nothing else has worked, completely uninstall Secure Gallery (Lock/Hide Pict then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Secure Gallery (Lock/Hide Pict not working

2. Fix Secure Gallery (Lock/Hide Pict Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Secure Gallery (Lock/Hide Pict be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Secure Gallery (Lock/Hide Pict not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Secure Gallery (Lock/Hide Pict may not be able to connect to the Internet when running in the background.