Published by TouchVPN Inc. on Nov 16, 2024

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Why should I report an Issue with Super VPN 360—Unlimited Proxy?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of TouchVPN Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Super VPN 360 Customer Insights

1. Can't say I completely hate it because it's functional, but functionality is damaged by ads.Great VPV service so far! Definitely easy to use, simple ui interface and recent IP, DNS leak tests confirm this is a secure, reliable VPN service! Get Yours Now!!It works okay, the limited version, but it's slow and the ads are annoying.

2. And also you cannot turn the damn thing off!!!! You have to force stop it every time when you want to stop using it.

3. When my phone powered back on after dying all of a sudden the VPN was on and wouldn't turn off till I deleted and re-installed This isn't the first time I've had to delete it to turn it offAds are abundant, but manageable.

4. I literally cannot turn on the actual vpn because every single time I click the button it starts an ad that stops the app from, y'know, doing it's job.

5. EVEN WHILE I'M TYPING THIS TWO ADS POPED UP!!!! Please work on this.Works for what I need (bypass school WiFi restrictions) but the ads make it hard to stop and star the VPN and it randomly turns itself on and off.

6. I understand I'm using a free version but the amount of inconvenience compensating for that is overbearing.This is by far the worst VPN I've ever used.

7. Fix it, and maybe I'll use it again.At first, you do not spend any excessive amount of time in the app.

8. After a certain period of constantly using this app, you will start to spend an uncomfortably long period in the app watching ads and waiting for pages to load.

9. And get ready to watch an add any time you get a message on snapchat or messenger.

10. There simply are too many advertisements--you get bombarded every time you switch to another screen, and they are almost unskippable.

11. But, all apps have their bugs, the only bad thing about this app is that there are TOO MANY ADVERTISEMENTS!!! When I'm trying to play a game, an ad pops up and I loose.

Steps to Troubleshoot & Fix Super VPN 360 Issues

1. Fix Super VPN 360 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Super VPN 360: Restarting the app will resolve most errors.
  2. Update the Super VPN 360 App. Here is how:
    1. On Android goto PlayStore » Search for "Super VPN 360" » Open Super VPN 360—Unlimited Proxy » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Super VPN 360 » click "UPDATE".
  3. Clear Super VPN 360—Unlimited Proxy app cache: Clearing cached data will force your app to retrieve the latest data directly from Super VPN 360 servers.
    1. On Android, goto Settings » Apps » Select "Super VPN 360—Unlimited Proxy" » click Storage » click "Clear Cache".
  4. Check Super VPN 360 app permissions. If any of these permissions required to use your device's features are disenabled, Super VPN 360 might not work.
  5. Uninstall and reinstall Super VPN 360. If nothing else has worked, completely uninstall Super VPN 360 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Super VPN 360 not working


2. Fix Super VPN 360 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Super VPN 360 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Super VPN 360 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Super VPN 360 may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I want my money back

    — by Firdevs Kara 2 years ago

  • Hello VPN360,
    Please I subscribed to your premium free trial and was excited to see what you had in store for me, unfortunately I forgot to cancel the trial and ended up being charged 11.99 dollars to my credit card. Can you please refund that money to me as the loss of this amount may be devastating to my wellbeing. Thank you for your consideration.

    Best regards,
    An anxious user.

    — by Lisa 4 years ago

  • I have recently upgraded to premium service so I can watch the ITV iPlayer. But no matter what I do it’s not working. I get same error code with or without VPN 360.

    — by Sam Riley 4 years ago

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