Published by AppAtomic Limited

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Why should I report an Issue with VPNhub: Unlimited & Secure?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of AppAtomic Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact VPNhub: Unlimited & Secure image 1 contact VPNhub: Unlimited & Secure image 2

VPNhub Customer Insights

1. They've entirely missed the point of having a friendly stripped-down free version, and a subscription version with more amenities.This is one of the quickest VPN networks with no hassle and unnecessary options.

2. Bravo! Only gave it 4 stars because some of the premium options should be offered with the free service and though it is not my favorite VPN, because of that fact, it is still one of the more efficient VPN's and compatible with all devices that are currently on market.I'm still trying to figure out the jist of the application.

3. Any help would be appreciated.This app random appeared on my phone and I received an email that states, "You have signed up for a free trial subscription from AppAtomic Limited on Google Play.

4. If using it for long periods of time, it will stop working while still saying connected, but getting it going again is as easy as opening the app, disconnecting, and reconnecting to the server.Nice house, but no one home.

5. I'm not getting bombarded with adds! Win/win!DISCLAIMER: I am using the free version.

6. All they want is to do is move you off the free version and onto a subscription.

7. You will be automatically charged the subscription cost (currently $13.99/month) at the end of your trial unless you cancel." I don't know how I can cancel something that I didn't even sign up for.

8. All around, quite good.Worked great for a couple weeks (I'm a monthly subscriber), then suddenly on my Chromebook i keep getting the message "Oops, something went wrong.

9. Fingers crossed it just stays the free and simple VPN service it describes above.

10. it says "connecting" then just disconnects without a connection ever having been established.

11. But once support got in touch,was able to sort things out and reinstalled app and so far been doing pretty good.

Steps to Troubleshoot & Fix VPNhub Issues

1. Fix VPNhub Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart VPNhub: Restarting the app will resolve most errors.
  2. Update the VPNhub App. Here is how:
    1. On Android goto PlayStore » Search for "VPNhub" » Open VPNhub: Unlimited & Secure » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VPNhub » click "UPDATE".
  3. Clear VPNhub: Unlimited & Secure app cache: Clearing cached data will force your app to retrieve the latest data directly from VPNhub servers.
    1. On Android, goto Settings » Apps » Select "VPNhub: Unlimited & Secure" » click Storage » click "Clear Cache".
  4. Check VPNhub app permissions. If any of these permissions required to use your device's features are disenabled, VPNhub might not work.
  5. Uninstall and reinstall VPNhub. If nothing else has worked, completely uninstall VPNhub then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing VPNhub not working


2. Fix VPNhub Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make VPNhub be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to VPNhub not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, VPNhub may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Changed my mind

    — by Shannon crich 2 years ago

  • I would like to cancel my subscription. It's a free trail that expires in 2 days. Thank you!

    — by Tiffany 3 years ago

  • heloo god

    — by Milan 3 years ago

  • I wont my vpnhub account delete

    — by Me12tye 3 years ago

  • App has not worked from 12/25/2020 until present. Purchased 1 year subscription. Under: rickey6592058@redacted. cancelled but should still have access but don't. Please help frustrated and disappointed Coley Goodman. 1 of the vpns under coleygrick@redacted

    — by Coley Goodman 3 years ago