Published by Glority LLC on Nov 1, 2024

Report an issue with Picture Bird.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Picture Bird - Bird Identifier?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Glority LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Picture Bird - Bird Identifier image 1 contact Picture Bird - Bird Identifier image 2

Picture Bird Customer Insights

1. I restart and worked again.The description doesn't make it clear, IS THIS INTERNATIONAL APP? WILL IT WORK FOR ANYWHERE IN WORLD?? Because I tried the location "Birds Near You" feature, and it says "No data for current location" (SALERNO, ITALY), within a radius of 30km.

2. - how is this possible?? And if it doesn't know any birds for 30 km from where I am, will it be able to identify any if I try to use the app???I was looking for an app where I can find out what a bird is based on the sounds it makes.

3. I've missed multiple IDs in this loop.I just downloaded it (06/17/23) and after 30 seconds of figuring out to x out of ads and x out the subscription pop-up, it went directly to the app itself and started recording birds singing.

4. The bird won't wait forever.Very good, especially for winter over here to be here at the start of December, so over the winter we will lose most of our wild birds.

5. I pointed my device in the direction of the bird making the sound and began recording it for the amount of time suggested to get a clear recording.

6. But if you get depressed, It's just hard to explain but when December and January pass, You just wait until in the spring and all our imagrint wild wild birds back fro North Africa and the likesI don't get how this app has such high ratings.

7. The only thing you have to do is press the arrow that is on the bottom of your phone that looks like this: > ( but pointing down ) and you are done and discover many things about birds.

8. I opened it to find out it was a 7 day free trial, and annual subscription after 7 days.

9. I immediately uninstalled this, and the plant identifier they also make, once I opened it and it said free 7 day trial.

10. I'll bring our book - free to use, got it from the thrift store.A few months back, the app will not show my photo gallery.

11. This bird was quite close and loud enough, on the recording meter you can see the sound was being captured.

Steps to Troubleshoot & Fix Picture Bird Issues

1. Fix Picture Bird Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Picture Bird: Restarting the app will resolve most errors.
  2. Update the Picture Bird App. Here is how:
    1. On Android goto PlayStore » Search for "Picture Bird" » Open Picture Bird - Bird Identifier » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Picture Bird » click "UPDATE".
  3. Clear Picture Bird - Bird Identifier app cache: Clearing cached data will force your app to retrieve the latest data directly from Picture Bird servers.
    1. On Android, goto Settings » Apps » Select "Picture Bird - Bird Identifier" » click Storage » click "Clear Cache".
  4. Check Picture Bird app permissions. If any of these permissions required to use your device's features are disenabled, Picture Bird might not work.
  5. Uninstall and reinstall Picture Bird. If nothing else has worked, completely uninstall Picture Bird then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Picture Bird not working


2. Fix Picture Bird Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Picture Bird be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Picture Bird not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Picture Bird may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Please cancel my subscription to Picture Bird that I started on 9/2/2022. Free trial ends on 9/9/2022.

    — by Brian King 2 years ago

  • my child inadvertantly clicked on the 7 day free trial. Please cancel this forthwith.

    — by Eve Wernham 2 years ago

  • This isn’t a complaint. I have the app on my phone. How do I get my tablet to recognize that I already have an acct?

    — by Robin Record 2 years ago

  • I paid for a Picture Bird subscription. I have often had problems using it but now the app tells me I have no subscription and I can’t use it at all. I registered using address malcolm@redacted but would ask you to reply to zahavi17@redacted. Thanks

    — by Malcolm Goldstein 3 years ago