Contact Pilates Customer Service

Why should I report an Issue with Pilates - home fitness?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ShvagerFM to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Instructions are in poor English, very lengthy, hard to understand, and they look like they were stolen from somewhere else since they sometimes suggest ending the exercise with a pose, which makes no sense given the exercises are supposed to be done one by one.

2. Could improve telling for example during resting time to get ready few seconds before an exercise starts, informing while doing the exercise when its half the time, and by counting down the last remaining seconds of each exercise.

3. This app is the perfect work-out companion.The animated graphics are not at all helpful when it comes to correct posture while actual doing the exercise.

4. Thanks! Keep it up!good set of Pilates exercises, no a ads during workouts (only after, so far).

5. Meaning only one side of your body gets worked out.Timer is buggy, ten seconds flew by in 2 so impossible to read instructions, got buggier still when i paused it.

6. However, the descriptions of the exercises are not really understandable, much of these don't make any sense unfortunately.I have never done pliates and I think this is a good app to start.

7. You can adjust the time but I started with the already set time.Good start, but needs a lot of work.

8. High chances of getting injured if doing at home.Good exercises.

9. Because of all the bells and whistles they've strapped on to this app, you spend more time monkeying with the app than you do doing pilates.

10. Being unfit, the time pushed me just enough but without needing to opt out of an exercise.

11. The old app was great but after this update I would encourage you to seriously consider other pilates apps.Customizable and easy to follow.

1. Fix Pilates Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Pilates: Restarting the app will resolve most errors.
2. Update the Pilates App. Here is how:
   1. On Android goto PlayStore » Search for "Pilates" » Open Pilates - home fitness » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pilates » click "UPDATE".
3. Clear Pilates - home fitness app cache: Clearing cached data will force your app to retrieve the latest data directly from Pilates servers.
   1. On Android, goto Settings » Apps » Select "Pilates - home fitness" » click Storage » click "Clear Cache".
4. Check Pilates app permissions. If any of these permissions required to use your device's features are disenabled, Pilates might not work.
5. Uninstall and reinstall Pilates. If nothing else has worked, completely uninstall Pilates then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Pilates not working

2. Fix Pilates Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Pilates be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Pilates not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Pilates may not be able to connect to the Internet when running in the background.