Contact Pilates Customer Service

Why should I report an Issue with Pilates - Lumowell?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Lumowell - Ego360 to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It makes the workout sequence for you and it starts at 5 min a day so that its easy to start small rather than a huge committmentI can't log in to see statistics because the app's Facebook login is not working.

2. The workouts just give a list of workouts to do, it does lock future workouts until you've done the current workout but doesnt skip or show the next workout.

3. It also keeps wanting you to connect with facebook, notIt should give you the more options to customize the workout- like timing, instead of just 5 minutes or 10 minutes.

4. All I get is a line is code when I try to open the app.I love it because it makes learning pilates really simple and easy.

5. all I can say is I paid for its advanced festures and, first: all you get is a plan of 10 min workouts on a daily basis for a few weeks.

6. The one improvement is I wish you could save the customized order of customized workouts.Got the newest Samsung Galaxy 9.

7. I love the app thank you for creating it!!Really love the app with narration and it's easy to follow.

8. The workouts are very simple it tells you specific instructions on how to properly so all the moves to ensure no injury.

9. And then it also keeps asking me for facebook to access most of its options.

10. Also not been updated for ages.I paid the two bucks for full control of the app and glad I did.

11. And also, I wonder if there will be a feature to build my own work out?Not sure why this app has such good rating, I have never used another app like this before and I was curious.

1. Fix Pilates Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Pilates: Restarting the app will resolve most errors.
2. Update the Pilates App. Here is how:
   1. On Android goto PlayStore » Search for "Pilates" » Open Pilates - Lumowell » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pilates » click "UPDATE".
3. Clear Pilates - Lumowell app cache: Clearing cached data will force your app to retrieve the latest data directly from Pilates servers.
   1. On Android, goto Settings » Apps » Select "Pilates - Lumowell" » click Storage » click "Clear Cache".
4. Check Pilates app permissions. If any of these permissions required to use your device's features are disenabled, Pilates might not work.
5. Uninstall and reinstall Pilates. If nothing else has worked, completely uninstall Pilates then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Pilates not working

2. Fix Pilates Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Pilates be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Pilates not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Pilates may not be able to connect to the Internet when running in the background.