Published by ProLogicss on Aug 21, 2024

Report an issue with Sales Book.
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Why should I report an Issue with Sales Book?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ProLogicss to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Sales Book Customer Insights

1. Balance sheet stopped balancing when I reduced inventoryThis app is very usefull multiple user should be added too... Also balance before and balance after should be added on customer and vendor's transaction thanksThis is a very good and useful app for business accounts.

2. It has user friendly and interconnected interface with all the essential features.There is an error with the app, once you use it for a prolonged period of time, the balance sheet does not balance, which is a major accounting red flag.

3. This app is very easy to use but needs some more improvement such as new invoice should be there after finishing one invoice instead of having to go to the main page every time to create each invoice And there must be a new transaction option in taking or giving money instead of going to main page again for each transaction.

4. Also, it would be helpful if the provision to include write off expenses is added to the app, compared to what is currently available now where you if reduce inventory of a particular item, the average price of that particular item goes up depending on the amount of inventory you reduced.

5. Also a module to cater for a facility like loan and its charges should be introduced but all in all its a simple well elaborate business app for your businessThe perfect application for recording inventory and sales-purchase transactions.

6. Ever since I subscribed, the problem hasn't occurred again.Which printers can I use for this app? I love this app but I'm not sure which printers are compatible with the app, and I need to get a printer ASAPI have paid subscription Suddenly I have red bar saying I'm using on trial.

7. Even the subscription pricing is pretty amazing; if I'm not mistaken, you can add very useful premium features for only a few bucks each--not monthly, but for a 1 year subscription.

8. All right from inventory management to even reports getting generated are as per requirement of business like receipts etc all.

9. Have been using for quite a while nowIts a great app though more updates like roles and a Web based one should be introduced.

10. I am expecting in future to get included the following features if possible to the developers.

11. I like it's user friendly, smooth and easily data entering features.

Steps to Troubleshoot & Fix Sales Book Issues

1. Fix Sales Book Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Sales Book: Restarting the app will resolve most errors.
  2. Update the Sales Book App. Here is how:
    1. On Android goto PlayStore » Search for "Sales Book" » Open Sales Book » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sales Book » click "UPDATE".
  3. Clear Sales Book app cache: Clearing cached data will force your app to retrieve the latest data directly from Sales Book servers.
    1. On Android, goto Settings » Apps » Select "Sales Book" » click Storage » click "Clear Cache".
  4. Check Sales Book app permissions. If any of these permissions required to use your device's features are disenabled, Sales Book might not work.
  5. Uninstall and reinstall Sales Book. If nothing else has worked, completely uninstall Sales Book then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Sales Book not working


2. Fix Sales Book Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Sales Book be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Sales Book not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Sales Book may not be able to connect to the Internet when running in the background.

Reported Issues