Published by Albertsons Companies, Inc.

Report an issue with Safeway Delivery & Pick Up.
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Why should I report an Issue with Safeway Delivery & Pick Up?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Albertsons Companies, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Safeway Delivery & Pick Up Customer Insights

1. You'd think after they assembled your order, they could call you to go over the things that they couldn't find and have a list of replacement items for you to pick from before your delivery went out, I guess that'd be too good of cust service.

2. If you don't mind something going missing every order, or, in one instance, them claiming there is no chicken in the entire store, despite asking for substitutions, then it's OK and convenient.The biggest problem with having your groceries delivered, is the fact that you don't get the option to select something else if they don't have it.

3. Also, stopped coming to the Silverton store because the can machines have been closed for a year now, and across town, your competition is wide open.Several times I've been charged for items that have never shown up and items have been substituted for not even close to what I ordered, even though I know where to find it in the store.

4. Maybe the developers should try shopping on this app to see if it works well for them!All the fun of having groceries, without the hassle! In our experience, the Safeway delivery service is an absolute crock.

5. No joke it just took 40 minutes of fighting and spinning through items over and over to add 17 items to my delivery.

6. I love that they'll recycle the bags from your previous order for you! The delivery charge is totally acceptable too.The app is so terrible.

7. I'd rather have loose items, but I realize that might be more difficult for employees.Spent forever navigating this app to order the items I wanted.

8. Changing an order from delivery to pick up is nearly impossible.

9. Actually, I've notcied that they fixed a couple bugs and added a couple features that resolved little issues I had with it, just since I've been using it! The drivers are so nice.

10. Then, if you want to add an item to an order you've already placed (which you're supposed to be able to do until 11:30pm the day you place the order) well, just forget about it.

11. When my password didn't work, it kept sending me back to the log in screen when I hit "forgot password." Plus a million other issues I have had just today using this app for the first time.

Steps to Troubleshoot & Fix Safeway Delivery & Pick Up Issues

1. Fix Safeway Delivery & Pick Up Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Safeway Delivery & Pick Up: Restarting the app will resolve most errors.
  2. Update the Safeway Delivery & Pick Up App. Here is how:
    1. On Android goto PlayStore » Search for "Safeway Delivery & Pick Up" » Open Safeway Delivery & Pick Up » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Safeway Delivery & Pick Up » click "UPDATE".
  3. Clear Safeway Delivery & Pick Up app cache: Clearing cached data will force your app to retrieve the latest data directly from Safeway Delivery & Pick Up servers.
    1. On Android, goto Settings » Apps » Select "Safeway Delivery & Pick Up" » click Storage » click "Clear Cache".
  4. Check Safeway Delivery & Pick Up app permissions. If any of these permissions required to use your device's features are disenabled, Safeway Delivery & Pick Up might not work.
  5. Uninstall and reinstall Safeway Delivery & Pick Up. If nothing else has worked, completely uninstall Safeway Delivery & Pick Up then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Safeway Delivery & Pick Up not working


2. Fix Safeway Delivery & Pick Up Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Safeway Delivery & Pick Up be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Safeway Delivery & Pick Up not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Safeway Delivery & Pick Up may not be able to connect to the Internet when running in the background.

Reported Issues